Geselle Suarez
Sanjuan
Summary
Dedicated manager with proven skills in customer service and relationship management. Expertise in critical thinking and problem-solving, driving customer satisfaction and team collaboration.
Overview
25
25
years of professional experience
Work History
Management
Caribbean Restaurants
01.2001 - 05.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
Education
M.D. - Forensic Psychology
JOHN JAY COLLEGE NYC
Network06-1985
Skills
- Customer service
- Sales techniques
- Critical thinking
- Customer relationship management
- Effective communication
- Problem solving
- Calm under pressure
- FLUENT IN English
Timeline
Management
Caribbean Restaurants
01.2001 - 05.2026
M.D. - Forensic Psychology
JOHN JAY COLLEGE NYC