NOOR GHAZI NASER
Accoutant
CAGUAS
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicate professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
CLAIMS PROCESSING REPRESENTATIVE 2
HUMANA
01.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Process medical claims.
- Passionate about learning and committed to continual improvement.
- Utilized specialized software to process incoming claims, enter data and generate reports.
- Managed workload and priorities to meet claims processing meet deadlines.
- Reviewed applications and supporting documents to verify claims eligibility and accuracy.
- Assisted in onboarding of new claims processors to familiarize with company procedures, policies and processes.
- Monitored claims processing trends to identify potential areas of improvement.
- Posted payments to accounts and maintained records.
- Calculated adjustments, premiums and refunds.
FEMA
DISASTER ASSISTENCE AGENT
10.2022 - 12.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Made and submitted reports detailing finding and any actions taken.
- Documented recurrent issues and worked with contractors to prevent re-occurrence.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Completed inspections of current construction, refurbishment and repair projects.
MEJIAS & ASSOCIATES
ACCOUNTANT
Caguas, Puerto Rico
03.2020 - 09.2022
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Prepared written responses or tax return amendments to resolve state and federal notices
- Skilled at working independently and collaboratively in a team environment.
- Maintained and processed invoices, deposits, and money logs.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Reported financial data and updated financial records in ledgers and journals.
- Matched purchase orders with invoices and recorded necessary information.
- Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records, and financial statements.
- Contributed to development of office operations manual and improved accounting procedures by implementing accounting databases and software.
- Self-motivated, with a strong sense of personal responsibility.
DIAZ SERRANO LAW
LEGAL ASISSTANT
05.2020 - 08.2020
- The Diaz Serrano Law is seeking a qualified Legal Assistant to assist attorneys and legal clerks by contributing to trial preparation in litigation practices.
- Support duties include drafting legal documents such as briefs, complaints, contracts, deposition notices, subpoenas, and motions.
- Legal assistants will also perform legal research into case law and precedents, handle discovery, organize and manage files, and respond to requests from opposing parties.
- Candidates must be highly organized, detail-oriented, and have excellent communication and interpersonal skills.
- Organized documents to manage paper and electronic filing systems of clients.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Scheduled appointments, court appearances, and depositions for busy law firm.
BEAUTIFUL BODY
Gerente Administrativa
Caguas, Puerto Rico
03.2019 - 03.2020
- Hardworking and dedicated receptionist with over 3 years of experience providing integral office support in high volume client settings.
- Proficient and effective in creating schedules, making appointments, selling products, and providing clients with optimal customer service.
- Consistently commended for managing front desk settings with poise and grace — sometimes under pressure — in addition to managing a variety of administrative duties.
- Eager to join a new team of professionals and assist them in thriving with my characteristic passion and commitment to excellence.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
SAHARA
CASHIER
04.2016 - 07.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered customer telephone calls promptly to avoid on-hold wait times. Communicated with management when customer issues escalated and worked to find resolutions. Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Managed over 80 customer calls per day
Education
BBA - Accounting And Business Management
UNIVERSIDAD ANA G MENDEZ
GURABO06.2023
High School Diploma -
ESCUELA VIRFTUAL DE SAN JUAN
SAN JUAN 12.2019
Project Management Certificate - PROJECT MANAGMENT
Louisiana State University
11.2023 - Current
Skills
- Excellent interpersonal skills and collaborative management style.
- Excellent in time management, delegation, problem solving, productivity, multitasking and decision making.
- High level of organization to establish priorities and meet deadlines.
- Excellent computer skills in Spanish and English both verbal verbal and written. Basic Arabic and only verbal.
- Excellent computer skills and proficient in all Microsoft Office programs, Quick Books and Sage.
- Confidentiality; Compliance; Initiative; Customer Services
- Check Processing
Skills
- Excellent interpersonal skills and collaborative management style
- Excellent in time management, delegation, problem solving, productivity, multitasking and decision making
- High level of organization to establish priorities and meet deadlines
- Excellent computer skills in Spanish and English both verbal verbal and written Basic Arabic and only verbal
- Excellent computer skills and proficient in all Microsoft Office programs, Quick Books and Sage
- Confidentiality; Compliance; Initiative; Customer Services
- Check Processing
Languages
Spanish
Native language
English
Proficient
C2
Arabic
Elementary
A2
Timeline
Project Management Certificate - PROJECT MANAGMENT
Louisiana State University
11.2023 - Current
CLAIMS PROCESSING REPRESENTATIVE 2
HUMANA
01.2023 - Current
FEMA
DISASTER ASSISTENCE AGENT
10.2022 - 12.2022
DIAZ SERRANO LAW
LEGAL ASISSTANT
05.2020 - 08.2020
MEJIAS & ASSOCIATES
ACCOUNTANT
03.2020 - 09.2022
BEAUTIFUL BODY
Gerente Administrativa
03.2019 - 03.2020
SAHARA
CASHIER
04.2016 - 07.2019
BBA - Accounting And Business Management
UNIVERSIDAD ANA G MENDEZ
High School Diploma -
ESCUELA VIRFTUAL DE SAN JUAN
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