GIALISE DE JESUS COBIAN
Comerio
Summary
Adaptable and motivated professional with experience in customer service, healthcare support, and team collaboration. Skilled in client communication, multitasking, and problem-solving in both fast-paced retail and clinical environments. Bilingual (Spanish/English) with strong organizational and technical skills, committed to providing quality service and fostering positive customer and team relationships.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
D’Ponke
08.2022 - 12.2022
- Assisted customers in selecting candies, pastries, and baked goods, providing efficient and friendly service.
- Operated cash register, managed transactions, and maintained accurate daily sales records.
- Restocked displays and ensured food safety and cleanliness standards.
College Intern
Humane Society of Puerto Rico
01.2023 - 05.2023
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Followed safety protocols for handling animals.
College Intern
Potrero Los Llanos
06.2023 - 07.2023
- Supported large animal care, including physical exams, restraint, and bandaging.
- Administered medications under supervision and maintained sanitary work areas.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
College Intern
Hacienda Dos Aromas
06.2023 - 07.2023
- Performed animal care duties including feeding, hoof trimming, and milking.
- Assisted in herd health management and administration of antiparasitic treatments.
Volunteer
The Sato Project
03.2024 - 03.2024
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Educated clients on post-surgical care and nutrition.
- Observed animals for signs of distress or illness.
Temporary Technician
Clínica Veterinaria La Marina
06.2024
- Admitted and discharged clients, ensuring smooth communication and record accuracy.
- Assisted veterinarians with surgical procedures, anesthesia monitoring, and instrument preparation.
- Supported clinical diagnostics, including sample collection and lab testing.
Education
Bachelor of Science - Veterinary Technology
Universidad Ana G. Méndez
06.2024
Skills
- Client communication in English and Spanish
- Proficient in Microsoft Word, Excel, and PowerPoint
- Effective time management
- Cash management expertise
- Effective teamwork in varied settings
- Adaptability to new protocols
Languages
Spanish — Native
English — C2 Proficiency
Timeline
Temporary Technician
Clínica Veterinaria La Marina
06.2024
Volunteer
The Sato Project
03.2024 - 03.2024
College Intern
Potrero Los Llanos
06.2023 - 07.2023
College Intern
Hacienda Dos Aromas
06.2023 - 07.2023
College Intern
Humane Society of Puerto Rico
01.2023 - 05.2023
Customer Service Associate
D’Ponke
08.2022 - 12.2022
Bachelor of Science - Veterinary Technology
Universidad Ana G. Méndez