Giann Ruiz
Bayamón
Summary
Detail-oriented Accounting and Financial Specialist with a robust background in financial analysis and payroll systems. Proficient in optimizing financial processes and improving customer experiences through data-driven decision-making. Established record of increasing operational efficiency and adhering to financial compliance. Intent on completing a Bachelor's in Accounting to advance professional qualifications.
Overview
6
6
years of professional experience
1
1
Certification
7
7
years of post-secondary education
Work History
Senior Bookkeeper / Accounting Clerk
One Health Direct-Puerto Rico
01.2022 - Current
- Managed journal entries for over 100 business transactions monthly, ensuring accuracy in financial records.
- Streamlined accounts receivable processes, reducing invoice turnaround time.
- Reconciled accounts payable, implementing automation tools to reduce errors.
- Assisted in preparing financial statements, contributing to 100% audit compliance.
- Processed payroll for 200+ employees, ensuring timely and accurate payments.
- Created detailed monthly financial reports, increasing data accessibility.
- Supervised the accounting team, providing training, oversight, and performance feedback to ensure departmental goals were met.
Financial Support Specialist
Dynamics Payments-Cupey, PR
12.2020 - 03.2022
- Provided customer service to 50+ clients daily, resolving complex financial inquiries and boosting satisfaction by 30%.
- Conducted financial analysis, identifying and correcting discrepancies, reducing billing errors by 10%.
- Reconciled bank accounts, aligning internal records with bank statements.
- Led POS system troubleshooting, reducing downtime by 25%.
- Ensured full PCI compliance for all transactions, minimizing fraud risks.
Product Support Specialist
Computer Experts-Guaynabo, PR
01.2020 - 08.2020
- Provided technical support for tax software, reducing client filing errors by 15%.
- Managed 100+ customer inquiries weekly, ensuring timely resolution and client satisfaction.
Education
High School Diploma -
Luis Palés Matos
Bayamón, PR 01.2011 - 05.2016
Bachelor - Accounting
Universidad Interamericana De Bayamón (57 Credits)
2016.08 - 2018.01
Skills
- Technical troubleshooting
- Customer service
- Financial analysis
- Accounts payable and receivable
- Team leadership
- Bank reconciliation
- PCI compliance
- POS management
- QuickBooks bookkeeping
- Payroll processing
- Time management
- Microsoft Office Suite
Certification
Driver's License
Personal Information
Driving License: Yes
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Work Type
Full TimeTimeline
Senior Bookkeeper / Accounting Clerk
One Health Direct-Puerto Rico
01.2022 - Current
Financial Support Specialist
Dynamics Payments-Cupey, PR
12.2020 - 03.2022
Product Support Specialist
Computer Experts-Guaynabo, PR
01.2020 - 08.2020
Bachelor - Accounting
Universidad Interamericana De Bayamón (57 Credits)
2016.08 - 2018.01
High School Diploma -
Luis Palés Matos
01.2011 - 05.2016
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