Gilberto Casas
Estancias De Torrimar
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
1
1
year of professional experience
Work History
Inside Sales Representative
Viva Carpets
San Juan, Puerto Rico
08.2023 - Current
- Developed and implemented strategies to increase sales volume.
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Generated leads through cold calling potential clients.
- Solicited feedback from customers on product features and service levels.
- Maintained detailed records of customer interactions, orders and account status updates.
Sales Agent Representative
AZC Metropolitan
Toa Baja, Puerto Rico
01.2024 - 08.2024
- Answered store and merchandise questions and led customers to wanted items.
- Negotiated deals and handled complaints or objections.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Generated leads through cold-calling techniques and other methods.
- Prepared and presented presentations to potential customers about the benefits of our products.
- Identified prospects for new business development initiatives, as well as upselling current customers into higher value services.
Education
BBA - Business Administration
Saint Joseph's University
Phildelphia01-2022
Skills
- Contract Management
- Consultative Sales Approach
- Customer Service
- Persuasive negotiator
- Telephone sales
- Sales Presentations
- Attention to Detail
- Lead Qualification
- Opportunity Identification
- Cold calling expertise
- Regional sales
- Analytical problem solver
- Client Relationship Management
Languages
Spanish / English
First Language
Timeline
Sales Agent Representative
AZC Metropolitan
01.2024 - 08.2024
Inside Sales Representative
Viva Carpets
08.2023 - Current
BBA - Business Administration
Saint Joseph's University