Giorgia Bartoli
Langhirano
Overview
13
13
years of professional experience
Work History
Tourist Guide
Salumificio Conti S.a.s.
06.2023 - Current
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Established positive relationships with tour members through fun and engaging conversation.
- Developed engaging and informative scripts, guiding tour members through attractions.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Built personal relationships with guests to promote positive experiences.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
Teacher
I.C. Bruno Ferrari
12.2021 - 05.2023
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Developed and implemented classroom routines to address varying student needs.
Shop Assistant
New Mobile
01.2013 - 01.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to achieve overall store goals and objectives.
- Checked incoming orders and organized new stock.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Remained calm and composed in tense situations involving angry or upset customers.
Assistant
Punto Zip
01.2011 - 12.2012
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Reviewed and edited documents for accuracy, grammar and clarity.
Education
First Degree - Philosophy
Università Di Parma
Parma, Italy03.2023
High School Diploma -
Liceo Classico Maria Luigia
Parma, Italy06.2005
Skills
- Guest Relations
- Script Creation
- Cultural Awareness
- Sales abilities
- Individual and Personal Tours
- Speech Clarity
- Social Perceptiveness
- Environmental awareness
- Support Services
- Mail Sorting and Distribution
- Meeting planning
- Computer Skills
Timeline
Tourist Guide
Salumificio Conti S.a.s.
06.2023 - Current
Teacher
I.C. Bruno Ferrari
12.2021 - 05.2023
Shop Assistant
New Mobile
01.2013 - 01.2021
Assistant
Punto Zip
01.2011 - 12.2012
First Degree - Philosophy
Università Di Parma
High School Diploma -
Liceo Classico Maria Luigia