Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raiza Cruzado Garcia

Carolina

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and cash handling at El Paraíso Asia. Proven ability to maintain high sanitation standards while ensuring customer satisfaction. Skilled in point of sale systems and committed to safety compliance, consistently delivering exceptional results in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Cashier

El Paraíso Asia
Carolina
05.2008 - 01.2023
  • Resolved customer complaints in a timely manner following established procedures.
  • Conducted regular cleaning duties such as mopping floors and wiping down counters and tables.
  • Adhered to all company policies related to cash handling procedures.
  • Handled money responsibly by providing accurate change and issuing receipts for purchases.
  • Followed proper sanitation guidelines while handling food products throughout the shift.

Public Area Attendant/Houseperson

Embassy Suites by Hilton Dorado
Dorado
11.2015 - 06.2019
  • Conducted routine inspections of all public areas to identify potential hazards.
  • Demonstrated commitment to providing excellent customer service at all times.
  • Performed deep-cleaning tasks such as shampooing carpets regularly.
  • Adhered to all safety policies including proper use of chemicals and equipment.

Housekeeping Room Attendant

Hilton Tampa Downtown
Tampa
06.2015 - 10.2015
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Participated in regular training sessions related to hospitality industry trends and best practices.
  • Stocked linen closets with appropriate supplies for housekeeping staff use.
  • Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
  • Replenished room amenities according to established guidelines.

Ramp Agent and Wharehouse Person

GMD Airlines Services
San Juan
09.2014 - 04.2015
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Monitored weather conditions regularly in order to adjust operations accordingly when needed.
  • Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.

Housekeeping Cleaner

La Concha Resort
San Juan
06.2009 - 06.2014
  • Adhered strictly to health regulations regarding sanitation practices in the workplace.
  • Inspected guest rooms on completion for cleanliness standards set by the hotel management team.
  • Checked all equipment to ensure proper functioning prior to use.

Education

GED -

Complex High School
USVI
05-2011

Skills

  • Cash handling
  • Customer service
  • Point of sale systems
  • Inventory management
  • Safety compliance
  • Sanitation practices
  • Professionalism and courtesy

Languages

English
First Language
Spanish
Proficient (C2)
C2

Timeline

Public Area Attendant/Houseperson

Embassy Suites by Hilton Dorado
11.2015 - 06.2019

Housekeeping Room Attendant

Hilton Tampa Downtown
06.2015 - 10.2015

Ramp Agent and Wharehouse Person

GMD Airlines Services
09.2014 - 04.2015

Housekeeping Cleaner

La Concha Resort
06.2009 - 06.2014

Cashier

El Paraíso Asia
05.2008 - 01.2023

GED -

Complex High School
Raiza Cruzado Garcia