Grace Lopez Vega
Camuy
Summary
Effective communicator and seasoned Communication Supervisor known for high productivity and efficient task completion. Possess specialized skills in crisis management, team leadership, and strategic communication planning. Excel in active listening, empathetic leadership, and adaptability, ensuring smooth internal communications and strong team cohesion. Dedicated communications specialist with several years of experience covering external and internal communications. Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. Eloquent writer with track record of creating consistently engaging content.
Overview
7
7
years of professional experience
Work History
Communication Supervisor
Atento
Camuy , Puerto Rico
08.2024 - Current
- Developed and implemented communication strategies for the organization.
- Managed a team of communication specialists to ensure accuracy and efficiency.
- Analyzed data to evaluate effectiveness of campaigns and initiatives.
- Created reports on campaign performance metrics for management review.
- Provided strategic direction on internal and external messaging.
- Established guidelines for corporate branding across all channels of communication.
Assistant Manager
Sketchers
Hatillo , Puerto Rico
11.2017 - Current
- Developed and implemented sales strategies to increase customer base.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Planned and coordinated staff training sessions for new and existing employees.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Medical Representative
Kramer Novis Pharmaceuticals
San Juan , Puerto Rico
07.2022 - 01.2023
- Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
- Organized sales presentations, seminars, and workshops for medical professionals in order to promote product awareness.
- Conducted market research to identify target markets and develop strategies for increasing sales volume.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
Education
BBA - Human Resources Management
Universidad Interamericana De Arecibo
Arecibo 06-2022
Skills
- Meeting facilitation
- Media Relations
- Team Management
- Brand Messaging
- Calendar Management
- Internal Communications
- Crisis Management
- Community Management
- Marketing strategy
Languages
Spanish
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Communication Supervisor
Atento
08.2024 - Current
Medical Representative
Kramer Novis Pharmaceuticals
07.2022 - 01.2023
Assistant Manager
Sketchers
11.2017 - Current
BBA - Human Resources Management
Universidad Interamericana De Arecibo
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