Grace Vargas Hower
868 C. Román Baldorioty De Castro, San Juan
Summary
I am passionate about promoting lasting customer satisfaction by delivering quality service. I am proficient in customer service best practices and always look for ways to improve. As a proactive and goal-oriented professional, I excel in time management and problem-solving, and I am known for being reliable and adaptable. I learn new skills quickly and apply them effectively. I am committed to using these qualities to drive team success and contribute to organizational growth. With strong problem-solving abilities, a willingness to learn, and excellent communication skills, I am ready to take on new challenges and help achieve positive results for the organization.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Iglesia Emmanuel
Arecibo, PR
08.2022 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Animal Shelter Volunteer
Rabito Kontento & other animal caretakers
Arecibo, PR
10.2021 - Current
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Provided companionship and comfort to animals in need of extra love and attention.
- Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
- Attended community events to promote pet adoption and responsible pet ownership.
Volunteer
Various Locations
Arecibo, PR
04.2018 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided administrative support to department leads to help organize events and fundraisers.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Content & Social Media Manager
Public Relations Coordinator, AIA
Hatillo, PR
08.2022 - 05.2024
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Created content for websites and online publications.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
Medical Office Administrative Assistant
South Park Chiropractic
Orlando, FL
06.2019 - 07.2019
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained and updated patient records for accurate, current medical histories.
Education
Bachelor of Arts - Psychology
Universidad De Puerto Rico Recinto De Rio Piedras
San Juan, Puerto Rico05-2028
Academia Interamericana En Arecibo
Hatillo , Puerto Rico05.2024
Skills
- Teamwork and Collaboration
- Issue Resolution
- Verbal and Written Communication (Bilingual)
- Excellent Multitasking
- Hospitality Service
- Maintaining Clean Work Areas
- Social Media
- Strong Work Ethic
- Performance Improvement
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Teacher's Assistant
Iglesia Emmanuel
08.2022 - Current
Content & Social Media Manager
Public Relations Coordinator, AIA
08.2022 - 05.2024
Animal Shelter Volunteer
Rabito Kontento & other animal caretakers
10.2021 - Current
Medical Office Administrative Assistant
South Park Chiropractic
06.2019 - 07.2019
Volunteer
Various Locations
04.2018 - Current
Bachelor of Arts - Psychology
Universidad De Puerto Rico Recinto De Rio Piedras
Academia Interamericana En Arecibo
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