Summary
Overview
Work History
Education
Skills
Timeline
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Grace Claudio

Cayey

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Inventus Corp / Inventus Power
06.2022 - 05.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Debt Collector

Legal Credit Solutions
12.2018 - 06.2022
  • Collected on delinquent accounts to reduce overdue balances.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
  • Developed strong relationships with customers to foster timely payments and account resolution.

Education

Certificate Assistant In Pre School -

Universidad Ana G. Mendez
Gurabo
05.2014

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration

Timeline

Administrative Assistant

Inventus Corp / Inventus Power
06.2022 - 05.2025

Debt Collector

Legal Credit Solutions
12.2018 - 06.2022

Certificate Assistant In Pre School -

Universidad Ana G. Mendez
Grace Claudio