Gregory Barroso Martinez
Canovanas
Summary
Proven track record in enhancing operational efficiency, demonstrated during tenure at Prosolar, where I excelled in packaging, labeling, and forklift operation. Skilled in time management and customer service, I significantly contributed to improving workplace safety and customer satisfaction. My ability to lead team collaborations and attention to detail ensured a 30% increase in on-time deliveries.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
Prosolar
Carolina, PR
01.2024 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Assisted driver in managing paperwork such as bills of lading and delivery confirmations, ensuring accurate record-keeping for each shipment.
Dispatcher
Econo Distribution Center
Canovanas, PR
06.2023 - 12.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Maintenance Technician
Prime Janitorial
Carolina, PR
04.2022 - 05.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Customer Service Representative
Cumpleañitos Totee
Carolina, PR
03.2019 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Casiano Cepeda
Rio Grande, PR06.2020
Skills
- Time Management
- Attention to Detail
- Customer Service
- Team Collaboration
- Packaging and Labeling
- Order Picking
- Cleaning and sanitizing
- Loading and unloading
- Forklift Operation
Additional Information
Driver’s license category 9
Certification
Driver’s license Category 9
Twic Card
Licencia de comisión
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Warehouse Assistant
Prosolar
01.2024 - Current
Dispatcher
Econo Distribution Center
06.2023 - 12.2024
Maintenance Technician
Prime Janitorial
04.2022 - 05.2023
Customer Service Representative
Cumpleañitos Totee
03.2019 - 03.2020
High School Diploma -
Casiano Cepeda