Griselle A. González Santos
Ponce,Puerto Rico
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
Work History
IKEA
Customer Service
Ponce, PR
01.2014 - 10.2015
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
IKEA
Assistant Manager
Ponce, PR
06.2016 - 03.2020
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
IKEA
Sales Associate
Ponce, PR
07.2020 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
Rooms To Go
Front Office Administrative Assistant
Ponce, PR
06.2012 - 01.2014
- Verified that prepared food met requirements for quality and quantity before delivery.
- Responded promptly to customer inquiries via phone or email in a courteous manner.
- Frequently checked back with customers to ensure satisfaction with their meals.
Education
Bachelor of Arts - B.A. Forensic Pshychology
University of Puerto Rico
Ponce06-2012
Skills
- CRM
- Word
- Excell
- Google Drive
- Data Entry
- Training & Development
- Excellent communication
- Multitasking
- Time management
- Customer service
Languages
Spanish
First Language
English
Elementary
A2
Timeline
IKEA
Sales Associate
07.2020 - Current
IKEA
Assistant Manager
06.2016 - 03.2020
IKEA
Customer Service
01.2014 - 10.2015
Rooms To Go
Front Office Administrative Assistant
06.2012 - 01.2014
Bachelor of Arts - B.A. Forensic Pshychology
University of Puerto Rico