Hadiya Hanley
Summary
Dedicated and experienced educator and healthcare professional with proven skills in keeping classrooms organized and students on-task to facilitate effective learning. Well-versed in handling clerical, case management and claims, demonstrating versatility in adapting to ever-increasing complexity in healthcare industry. Highly organized and detail-oriented with excellent planning and communication skills. Prepared to offer over eight combined years of related experience to a challenging new role with room for advancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Elementary Substitute Teacher
Prince George County Public Schools
10.2023 - Current
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Pharmacy Operations Manager
Walgreens Boots Alliance
08.2022 - 08.2023
- Monitored and managed 10 pharmacy staff members' performance to maximize productivity and customer satisfaction.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Vaccine Lead Coordinator
Walgreens Boots Alliance
05.2022 - 12.2022
- Immunizing pharmacy technician responsible for outreach and organizing vaccine clinics to businesses and long-term care facilities in the metro-Atlanta area, under direction of the Health Care Supervisor
- Be well-informed of CDC guidelines regarding COVID-19 vaccinations and booster shots
- Deliver most-accurate communications to members of staff, businesses, and facilities via mass emails, conference calls, and team meetings
- Scheduling pharmacists, registered nurses, and adequate staff to support off-site clinics
Certified Pharmacy Technician
Walgreens Boots Alliance
04.2020 - 04.2022
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Monitored and increased efficiency of prior authorization requests
- Compound sterile and non-sterile medications with complete accuracy and directions of medical provider
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Seasonal Administrative Assistant
Women Striving For Success, Inc.
12.2019 - 03.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Built and maintained excellent customer relationships through timely response to inquiries
- Maintains and updates website, as well as create eye-catching graphics for marketing purposes
Substitute Paraprofessional
Wesleyan Academy
08.2019 - 05.2021
- Provided support during classes, group lessons, and classroom activities.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Monitored student classroom and outdoors activities to promote student safety.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Medical Laboratory Intern
Schneider Regional Medical Center
03.2018 - 06.2018
- Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
- Recorded test results on standardized forms to enter into database and communicate to appropriate personnel.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
Education
Master of Social Work -
Howard University
Washington, DC12.2027
Bachelor of Arts - Special Education And Elementary Education
Western Governors University
Salt Lake City, UT12.2025
High School Diploma -
Ivanna Eudora Kean High School
St. Thomas, VI06.2018
Skills
- Staff Training
- Regulatory and Statutory Compliance
- Instructional Materials Development
- HIPAA Guidelines
- Emergency Readiness
- Prescription Compounding
- Medicare and Medicaid Processes
- ICD-10
- 60 Wpm Typing Speed
- SQL
- Microsoft Office
- Pharmacy Benefit Management
- Blackboard Software
- Effective Communication
- Teacher Support and Collaboration
- Senior Leadership Support
- Travel Planning
- Project Management
Certification
- Certified Pharmacy Technician (CPhT) - PTCB (2022-2024)
- Pharmacy Technician License - Georgia Board of Pharmacy (2024)
- Certified Immunizer - APHA (2022-2024)
- Basic Life Skill (BLS) Certification - American Red Cross (2024)
- CPR Certificate - Cardio Partners (2024)
- Certificate of Merit in Hospitality & Tourism
Languages
Spanish
Professional Working
American Sign Language (ASL)
Limited Working
Timeline
Elementary Substitute Teacher
Prince George County Public Schools
10.2023 - Current
Pharmacy Operations Manager
Walgreens Boots Alliance
08.2022 - 08.2023
Vaccine Lead Coordinator
Walgreens Boots Alliance
05.2022 - 12.2022
Certified Pharmacy Technician
Walgreens Boots Alliance
04.2020 - 04.2022
Seasonal Administrative Assistant
Women Striving For Success, Inc.
12.2019 - 03.2022
Substitute Paraprofessional
Wesleyan Academy
08.2019 - 05.2021
Medical Laboratory Intern
Schneider Regional Medical Center
03.2018 - 06.2018
Master of Social Work -
Howard University
Bachelor of Arts - Special Education And Elementary Education
Western Governors University
High School Diploma -
Ivanna Eudora Kean High School
- Certified Pharmacy Technician (CPhT) - PTCB (2022-2024)
- Pharmacy Technician License - Georgia Board of Pharmacy (2024)
- Certified Immunizer - APHA (2022-2024)
- Basic Life Skill (BLS) Certification - American Red Cross (2024)
- CPR Certificate - Cardio Partners (2024)
- Certificate of Merit in Hospitality & Tourism
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