Summary
Overview
Work History
Education
Skills
Bilingual
Ability
Languages
Timeline
CustomerServiceRepresentative
Hanzel Delgado

Hanzel Delgado

San Juan

Summary

Adept at enhancing warehouse efficiency and inventory management, my tenure at Cocacola honed my skills in forklift operation and problem-solving, leading to a significant reduction in order processing times. Demonstrating strong communication and teamwork, I consistently contributed to a positive and productive work environment, ensuring safety and accuracy in all tasks.

Positive and reliable individual with knack for efficiently handling tasks and strong work ethic. Understands warehouse operations and techniques, including inventory management and equipment operation. Committed to maintaining safe and organized workspace to ensure seamless workflow and productivity.

Offering solid foundation in team collaboration and problem-solving, eager to learn and develop within warehouse setting. Brings ability to quickly adapt to new environments and processes, ensuring smooth operations and efficiency. Ready to use and develop organizational and communication skills in Desired Position role.

Developed skills in fast-paced warehouse environment, focusing on organization and time management. Adept at streamlining processes and ensuring operational efficiency. Seeking to transition into new field by leveraging transferable skills in logistics and teamwork.

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks, and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently completes deadline-oriented tasks.

Overview

2
2
years of professional experience

Work History

Warehouse Worker

Cocacola
08.2023 - 10.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Store Associate

Walgreens
12.2022 - 07.2023
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Collaborated with team members to execute promotional events, leading to increased sales.
  • Coordinated with other departments to ensure product availability for promotions, optimizing sales opportunities.
  • Maintained clean and inviting store environment, encouraging longer visits from customers.
  • Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
  • Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
  • Wrapped, boxed and weighed bakery department products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Financial Literacy

AMSI
Cayey Puerto Rico
06.2023

Skills

  • Loading and unloading
  • Order picking and processing
  • Shipping and receiving
  • Unpacking merchandise
  • Microsoft Excel
  • Shipment unpacking
  • Stock control
  • Heavy Lifting
  • Warehouse Safety
  • Order Picking
  • Lifting and sorting
  • Labeling and boxing
  • Truck loading and unloading
  • Wrapping and boxing
  • Warehouse environment safety
  • Inventory Management
  • Inventory organization
  • Product verification
  • Quantity calculations
  • Purchase order verification
  • Problem-solving abilities
  • Stocking shelves
  • Product Inspection
  • Inventory Control
  • Communication Skills
  • Forklift and pallet jack use
  • Delivery verifications

Bilingual

Spanish

English

Ability

Analyze financial dates, understand and evaluate cash flow scenarios.

Predict future income and expenses Mastery of computers, Exdel, Word, Power Point, etc.

Languages

Spanish
Advanced (C1)
English
Advanced (C1)

Timeline

Warehouse Worker

Cocacola
08.2023 - 10.2024

Store Associate

Walgreens
12.2022 - 07.2023

Financial Literacy

AMSI

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Hanzel Delgado