Harold R. Marzan Oppenheimer
San Juan
Summary
To contribute to the attainment of the company goals while providing a service of utmost quality to all customers and continue my professional development.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
03.2025 - Current
- Recently promoted to Shift Supervisor. Now in charge of opening and closing the store, collaborating in payroll tasks, managing the stores cash handling, and supervising other partners during shifts to ensure everything flows smoothly and in alignment with company standards.
Barista Trainer
Starbucks
04.2024 - 03.2025
- I was ascended to Barista Trainer where I was appointed new responsibilities such as training new recruits, and verifying all other employees follow company proceedings.
Barista
Starbucks
04.2023 - 04.2024
- Greet customers, prepare the various drinks that the store has to offer such as coffees and frappuccinos, operate the cash register, perform store maintenance, attend to food needs such as checking expiration dates, prepare condiments, receive merchandise in the warehouse and transport it to the store.
Salesman
The Shack
12.2022 - 03.2023
- Greet customers, provide customer service and orientation regarding products, sell goods, cashier functions, take merchandise inventory, receive merchandise, restock the racks.
Grocery Clerk and Utility Bagger
Pueblo Supermarket
12.2021 - 12.2022
- Receive merchandise, restock the racks, provide support with bagger services such as: packing purchases and delivering them to clients automobiles, and pick up shopping carts. Change the garbage bags in the restrooms and across the store, sweep and mop the floors, and refill bathroom tissues and paper towels in the restrooms.
Education
Food Protection Manager Certification - Safety Certificate
ServSafe
01-2025
Psychology
University Carlos Albizu
San Juan, PR05.2025
Labor Relations
University of Puerto Rico
Ro Piedras05.2022
High School Diploma -
Colegio Santa Cruz
Trujillo Alto, PR05.2021
Skills
- Hard worker, team player, proven leader, good values, and results and service oriented
- Bilingual - Spanish (Fluent) English (Fluent)
References
Available upon request.
Community Service
Colegio Santa Cruz, Student and Tutor, 2017-08, 2021-05, While studying in high school, I was in care of the animals of the school (rabbits and hens). I fed them and kept their cages and areas clean. I also provided English tutoring to other students.
Timeline
Shift Supervisor
Starbucks
03.2025 - Current
Barista Trainer
Starbucks
04.2024 - 03.2025
Barista
Starbucks
04.2023 - 04.2024
Salesman
The Shack
12.2022 - 03.2023
Grocery Clerk and Utility Bagger
Pueblo Supermarket
12.2021 - 12.2022
Food Protection Manager Certification - Safety Certificate
ServSafe
Psychology
University Carlos Albizu
Labor Relations
University of Puerto Rico
High School Diploma -
Colegio Santa Cruz
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