Héctor González Feliciano
Humacao
Summary
Talented Marketing Intern familiar with online and traditional marketing methods. Experienced in assisting marketing department in advertising and promotional efforts. Excellent organizational, copywriting and project coordination skills. Dedicated team player recognized for consistently meeting deadlines while maintaining positive, personable demeanor.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bell Person
El Conquistador Resort
Fajardo
06.2023 - 12.2023
- Greeted guests in a friendly and professional manner
- Offered assistance with luggage providing a high quality experience
- Carried laundry, amenities and luggage to more than 420 rooms
- Answered incoming calls from guests and provided information regarding hotel services, amenities, and directions
- Escorted VIP's upon arrival and departure from the hotel premises
- Recognized by management for providing exceptional customer service
Marketing Intern
El Conquistador Resort
Fajardo
01.2023 - 05.2023
- Worked on 2 successful digital marketing campaigns
- Developed content and promotional materials for various campaigns
- Assisted personnel with day-to-day marketing tasks and coordinating activities
- Collaborated with designers on creating visuals for campaigns
- Assisted with customer requests and answered questions to improve satisfaction
Education
BBA - International Business
Universidad De Puerto Rico
Humacao05-2023
Skills
- Customer Service Excellence
- Copywriting
- Research
- Data Analysis
- Content Writing
- Time Management
- Microsoft Office
- Canva
- Strategic Planning
- Business Plans
- Digital Marketing
- Creative and Innovative
- Campaign Development
- Advertising Design
- Teamwork and Collaboration
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
French
Elementary (A2)
A2
Certification
- UPR Certificate - Systemic Business Administration Exam
- Google Certificate - Digital Marketing and E-Commerce
References
References available upon request.
Timeline
Bell Person
El Conquistador Resort
06.2023 - 12.2023
Marketing Intern
El Conquistador Resort
01.2023 - 05.2023
BBA - International Business
Universidad De Puerto Rico
- UPR Certificate - Systemic Business Administration Exam
- Google Certificate - Digital Marketing and E-Commerce
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