Héctor F. Rivera Santiago
Orocovis
Summary
Experienced professional with a unique combination of technical expertise, lean management skills, operation, maintenance and implementation of new technologies. Self-motivated leader who adeptly manages teams and communicates with stakeholders. Committed to learning and growing as new technologies and opportunities emerge.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cloud Expert
Evertec Inc
04.2023 - Current
- Evaluated new cloud technologies and recommended solutions that aligned with organizational goals and objectives.
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS & Azure platform, using IaC.
- Enhanced cloud infrastructure efficiency by implementing advanced automation techniques and tools.
- Championed the adoption of DevOps principles within the organization, driving increased collaboration between development and operations teams.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Contributed to product improvement initiatives by providing valuable insights based on hands-on experience with various cloud engineering tools and frameworks.
Cloud System Administrator
Liberty Puerto Rico
09.2021 - 02.2023
- Designed architecture strategies for large-scale system-wide application deployments.
- Created migration strategies to bridge development gaps between existing software architecture and future updates.
- Drafted visual representations of software architecture design for presentation to stakeholders.
- Worked with developers to realize technological solutions.
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Deploy systems according to design requirement.
- Used metrics to monitor application and infrastructure performance.
- Monitored networks and network devices to resolve technical problems quickly.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Resolved issues and escalated problems with knowledgeable support and quality service.
NFV Cloud System Administrator
Claro Puerto Rico
03.2019 - 09.2021
- Establish metrics and carefully monitor the utilization of resources on a wide scale and maintain a backup of the cloud resources.
- Manage disaster recovery process.
- Work with our engineering team to identify and implement the most optimal cloud-based solutions for the company and manage cloud environments in compliance with company security guidelines.
- Deploy and debug cloud initiatives based on the company's requirement.
- Data Center deployment as required for virtualized platforms. Leaf-Spine Architectures.
- Experience with Dynamic Routing protocols (OSPF, BGP, etc)
- Responsible for maintenance and operations of 5G architecture (HDS/EO Cloud Manager (Ericsson Orchestrator NFVO ETSI NFV MANO)/ENM/DCGW/NELS/CEE (Cloud Execution Environment)/NFVI (Software Defined Infrastructure –CCM-EAS-SRU-CSU-NRU).
- Manage and operation of 5G platforms VNF: IPWORKS DNS, ENUM, vSBG, vMTAS vWMG, and CLMP reporting tool.
Wireless Mobility Technician
Claro Puerto Rico
08.2010 - 03.2019
- Expertly manage the 5G / 4G / 3G and 2G networks.
- Ericsson Operations and Maintenance Legacy Nodes and VNF's. (MSC, MGW, RNC, vHLR, vHSS, vEIR, vCSCF, vWMG)
- Evaluate special conditions that may affect the quality of the service, evaluate, and integrate new equipment, materials, and tools to the network.
- Prepare documents for other departments that can facilitate the installation, tutorials, presentations and among others.
- Verify and analyze the performance (KPI) of different network elements.
- Programming carriers routes.
Education
Bachelor of Science - Electrical Engineering
Polytechnical University of Puerto Rico
San Juan03.2024
Associate of Science - Computer Science And Programming
Interamerican University of Puerto Rico
Bayamon05.1998
Skills
- Team Building
- Lean Methodologies
- Faster Learner
- Proactive and dynamic
- MS Windows, Linux & Solaris
- Open Stack, AWS Cloud, Google Gloud
- C, Phyton, Yaml, Bash Script
- Ansible, Dockers, Kubernets
- MySql, MongoDB
- MikroTik, Cisco, Juniper, TCP/IP, OSPF, PPPoE
- Telecommunications: RF, PMP, PTP
- Disaster Recovery Planning
- Cloud Architectures and Services
Courses
- Training in Associate in Project Management (CAPM)
- ITIL Methodology
Certification
- Certified Lean Six Sigma Yellow Belt
- AWS Technical Accredited
- AWS Certified Solutions Architect ( Validation Number WYT8FDZDG1QQQ6CQ )
Timeline
Cloud Expert
Evertec Inc
04.2023 - Current
Cloud System Administrator
Liberty Puerto Rico
09.2021 - 02.2023
NFV Cloud System Administrator
Claro Puerto Rico
03.2019 - 09.2021
Wireless Mobility Technician
Claro Puerto Rico
08.2010 - 03.2019
Bachelor of Science - Electrical Engineering
Polytechnical University of Puerto Rico
Associate of Science - Computer Science And Programming
Interamerican University of Puerto Rico
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