Henrique Donato
Curitiba, Parana
Summary
Versatile and adaptable professional with a diverse background in Hospitality and Finance. Proven ability to manage operations and deliver exceptional customer service, with experience as a bartender, restaurant manager, and commodity broker. Adept at problem-solving, team leadership, increasing sales and optimizing processes. Eager to leverage a broad skill set to contribute to a dynamic team and take on new challenges.
Overview
5
5
years of professional experience
Work History
Commodity Broker
INTERTRADING AGRONEGÓCIOS
07.2021 - Current
- Acted as an intermediary in the buying and selling of soybeans within the premium market.
- Facilitated negotiations between buyers and sellers, ensuring favorable terms for all parties involved.
- Maintained up-to-date knowledge of market prices and trends to provide clients with accurate and timely information.
- Proactively sought new clients to expand the customer base and increase market reach.
- Managed client relationships, providing exceptional service and support to ensure client satisfaction and retention.
- Successfully closed deals by leveraging market insights and strong negotiation skills.
Bartender / Manager
BIG BEAR BURGER
11.2020 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Promoted to Manager within 3 months of employment due to exceptional performance and leadership skills.
- Managed a new unit, overseeing all aspects of operations from front counter service to inventory management.
- Trained and supervised new staff members, fostering a collaborative and efficient team environment.
Crew Member / Cashier
ZAPATA MEXICAN BAR
08.2019 - 10.2020
- Worked front counter, drive-thru and delivery.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Managed cash register operations, including processing transactions and balancing cash drawers.
Education
High School Diploma -
Amazonas English Academy
Manaus, Amazonas, Brazil12.2016
Skills
- Problem-solving
- Customer service
- Multitasking
- Critical thinking
- Computer skills
- Team collaboration
- Effective communication
- Professionalism
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Timeline
Commodity Broker
INTERTRADING AGRONEGÓCIOS
07.2021 - Current
Bartender / Manager
BIG BEAR BURGER
11.2020 - 06.2021
Crew Member / Cashier
ZAPATA MEXICAN BAR
08.2019 - 10.2020
High School Diploma -
Amazonas English Academy
Similar Profiles
WENDELL TAVARES DA SILVAWENDELL TAVARES DA SILVA
Encarregado De Obras at NascimentoEncarregado De Obras at Nascimento
Julio MarodinJulio Marodin
Backend Developer at FreelanceBackend Developer at Freelance
Rodrigo Batista SilvaRodrigo Batista Silva
Room Attendant (Seasonal) at Fairmont Empress HotelRoom Attendant (Seasonal) at Fairmont Empress Hotel