Hector Figueroa
San Lorenzo
Summary
Dynamic IT Coordinator with a proven track record at Pan Pepin, excelling in network administration and information security. Expert in virtualization technologies and disaster recovery, I leverage strong analytical skills to enhance system performance and ensure operational continuity. Committed to delivering exceptional customer support and innovative solutions.
Overview
27
27
years of professional experience
Work History
IT Coordinator
Pan Pepin
09.2003 - 03.2025
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Led server infrastructure development, quality assurance, staging and production systems.
- Performed network security design and integration duties.
AS/400 ADMINISTRATOR
Walgreens
03.2000 - 09.2003
- Designed and evaluated WAN and LAN connectivity technologies.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Maintained servers and systems to keep networks fully operational during peak periods.
Unix Operator
Sun Bank
03.1998 - 03.2000
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Associate of Science - Computer And Information Systems
Orlando Vo Tech
Orland Fl04-1992
Skills
- Virtualization technologies
- Customer support
- Network administration
- Information security
- Server maintenance
- Hardware installation
- Disaster recovery
- Configuration management
- Network systems installation
- Data backup maintenance
- Computer systems installation
- Wireless networking
- Active directory
- Firewall management
- Active Directory knowledge
- IP addressing and subnetting
- Network troubleshooting
Timeline
IT Coordinator
Pan Pepin
09.2003 - 03.2025
AS/400 ADMINISTRATOR
Walgreens
03.2000 - 09.2003
Unix Operator
Sun Bank
03.1998 - 03.2000
Associate of Science - Computer And Information Systems
Orlando Vo Tech
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