HECTOR SANTIAGO ARROYO
Gurabo
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Overnight Stocker
Walmart
Carolina, Puerto Rico
05.2025 - Current
- Organized shelves, racks and bins to ensure product availability.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Worked collaboratively with other team members to achieve departmental goals.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Received and stocked merchandise in a timely manner.
Decoration Technician
Emilio Olabarrieta Event Atelier
San Juan, Puerto Rico
05.2023 - Current
- Selected appropriate materials and props for decorations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Applied finishes such as paint, stain, varnish or lacquer to completed pieces.
- Assisted in the design and installation of decorations for events.
- Transported and unloaded props and decorations from storage locations to event sites.
- Organized storage facility by categorizing decorations into designated areas.
RAMP AGENT
Prime Flight Aviation Services
Carolina
04.2021 - 01.2022
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Used both manual and electronic methods to compute aircraft weight and balance.
- Directed personnel to properly stage baggage and execute safe and accurate loading and unloading of cargo.
LEAD RAMP AGENT
GMD Airline Services
Carolina
12.2019 - 04.2021
- Towed aircraft to gates and hangars using tractors and other vehicles.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Maintained accurate documentation of performed work and completed tasks.
- Safely operated various types of equipment such as conveyor belts, push-back tractors, and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
CUSTOMER SERVICE CASHIER
Farmacia Pontezuela
Carolina
12.2015 - 12.2017
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Bachelor - Criminal Justice
Universidad Ana G. Mendez Recinto De Carolina
Carolina, PR05.2023
High School -
Academia Presbiteriana
Carolina, PR05.2015
Skills
- Effective communication
- De-escalation techniques
- Strategic planning and organization
- Team collaboration
- Efficient under pressure
- Data analysis
- Active listening
- Organizational skills
- Problem-solving aptitude
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
Timeline
Overnight Stocker
Walmart
05.2025 - Current
Decoration Technician
Emilio Olabarrieta Event Atelier
05.2023 - Current
RAMP AGENT
Prime Flight Aviation Services
04.2021 - 01.2022
LEAD RAMP AGENT
GMD Airline Services
12.2019 - 04.2021
CUSTOMER SERVICE CASHIER
Farmacia Pontezuela
12.2015 - 12.2017
Bachelor - Criminal Justice
Universidad Ana G. Mendez Recinto De Carolina
High School -
Academia Presbiteriana
Similar Profiles
ALECIA HOWELLSALECIA HOWELLS
Team Lead at WalmartTeam Lead at Walmart
Joshua BuchananJoshua Buchanan
Walmart PR-Hauler at WalmartWalmart PR-Hauler at Walmart
TaMiya SimmsTaMiya Simms
Front End Cashier at WalmartFront End Cashier at Walmart
Andrews AgyeiAndrews Agyei
Overnight Stock Team Associate at WalmartOvernight Stock Team Associate at Walmart
Edgardo FigueroaEdgardo Figueroa
Ramp Agent at GMD Arline ServicesRamp Agent at GMD Arline Services