Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Heidy Garcia

Technician Pharmacy

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Pharmacy Technician

Central Drug
San Juan
03.2016 - Current

Responsibilities included counting the prescribed number of tablets, entering prescription information into the computer to produce labels and overseeing workers' compensation reimbursements. I also do appropriate inventory controls and storage of in-date medication stock. As well as provided clerical support and analysis in the process of managing the pharmacy inventory. Finally I support floor sales while assisting and advising customer in order to satisfy their purchasing needs. Knowledge of medical plans

Pharmacy Technician

Farmacia Esperanza
Guaynabo
03.2016 - 02.2017
  • Counted, measured and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted, measured, and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Pharmacy Technician

Famacia Ruiz Belvis
Naguabo
08.2014 - 03.2015
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

M-Care Compounding Pharmacy
Guaynabo
02.2014 - 08.2014
  • Counted, measured and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Education

Bachelor of Science - Biology

University of Puerto Rico-Ana G Mendez Campus
Gurabo
08.2017 - 05.2022

Pharmacy Technician Certification Program -

Interamerican University
Fajardo Puerto Rico
08.2011 - 05.2013

Skills

    Prescription Processing

Pharmaceutical Calculations

Medical & Pharmaceutical Terminology

Drug Classifications & Safety

Pharmacy and customer records management

Medicare, Medicaid & Insurance Claims Processing

Customer Service/Customer Relations

FDA Drug Safety Guidelines

Software

Proficient in Windows MS Office Suite (Word, Excel, Power Point and Outlook) Proficient in Specialize Pharmacy Software’s (Rx30,CPR, Noble Direct,Wesb com)

Timeline

Bachelor of Science - Biology

University of Puerto Rico-Ana G Mendez Campus
08.2017 - 05.2022

Pharmacy Technician

Central Drug
03.2016 - Current

Pharmacy Technician

Farmacia Esperanza
03.2016 - 02.2017

Pharmacy Technician

Famacia Ruiz Belvis
08.2014 - 03.2015

Pharmacy Technician

M-Care Compounding Pharmacy
02.2014 - 08.2014

Pharmacy Technician Certification Program -

Interamerican University
08.2011 - 05.2013
Heidy GarciaTechnician Pharmacy