Henter Jenkins
San Juan,TX
Summary
Experienced sales and operations leader with a proven track record of driving business growth, improving operational efficiency, and managing client relationships across multiple industries. Over nine years of experience in inside sales, branch management, and sales leadership, consistently achieving sales targets and delivering strong revenue growth. Skilled in team leadership, strategic planning, customer relationship management, and sales process optimization. Eager to leverage a diverse skill set to contribute to a dynamic organization's continued success.
Overview
9
9
years of professional experience
Work History
Sales Manager
Compliant Auto Transfers
01.2021 - 09.2024
- Managed a new company selling live leads and live transfers to insurance agencies across the U.S.
- Acquired and onboarded 2-4 new clients per week through cold calling and digital marketing strategies.
- Led a team of telemarketers, generating leads and consistently closing 2-4 deals weekly.
- Managed client relationships, ensured renewals, and handled complaints to retain and grow the customer base.
- Tracked profit and loss, monitored performance metrics, and optimized operational processes to increase revenue.
VP of Operations
Live Transfers and Donor Creation
09.2021 - 12.2022
- Managed large-scale projects, ensuring timely completion within budget constraints.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
Territory Sales Manager
Ferguson Enterprises LLC
02.2021 - 07.2021
- Increased sales revenue by developing and implementing strategic territory plans.
- Managed and grew sales for existing accounts while adding new accounts through cold calling and meetings with prospective clients.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Established strong relationships with key clients, boosting customer retention rates.
Branch Manager
Ferguson Enterprises LLC
12.2018 - 02.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Inside Sales Associate
Ferguson Enterprises LLC
06.2015 - 12.2018
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Answered inbound calls, processed customer orders, and resolved issues with parts and warranties for HVAC contractors.
- Built strong relationships with clients by providing exceptional service, leading to repeat business and customer retention.
Education
BBA -
VCU
Richmond05.2016
Skills
- Sales Strategy & Management
- Client Relationship Management
- Lead Generation
- Cold-calling
- Sales operation
- Account Management
- Sales Reporting
- Business development and planning
Languages
English
Native language
Timeline
VP of Operations
Live Transfers and Donor Creation
09.2021 - 12.2022
Territory Sales Manager
Ferguson Enterprises LLC
02.2021 - 07.2021
Sales Manager
Compliant Auto Transfers
01.2021 - 09.2024
Branch Manager
Ferguson Enterprises LLC
12.2018 - 02.2021
Inside Sales Associate
Ferguson Enterprises LLC
06.2015 - 12.2018
BBA -
VCU
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