Hernán De La Guardia
San Juan
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in the bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. A friendly and organized team player committed to providing positive experiences to build a customer base.
Overview
7
7
years of professional experience
Work History
Head Bartender/Assistant Manager
GALA
San Juan
2023.01 - Current
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified the needs of customers promptly and efficiently.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Developed new cocktail recipes for the menu.
Head Bartender
Casilda Sunset Rooftop
Cataño
2022.05 - 2023.01
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Monitored cash register transactions throughout the shift to ensure the accuracy of sales data.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
Sales Associate
Tres Palmas Surf Shop
San Juan
2021.05 - 2022.05
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
Bartender
Serie del Caribe
San Juan
2020.02 - 2020.02
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
Sales Associate
Sunglass Hut
San Juan
2016.12 - 2017.01
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Nursing
Universidad Sagrado Corazon
San Juan, Puerto RicoSkills
- Verbal And Written Communication
- Sales Support
- Organization And Prioritization
- Service-Oriented Mindset
- Inventory Control And Record Keeping
- Shift Management
- Self-Starter
- Strategic Thinker
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Head Bartender/Assistant Manager
GALA
2023.01 - Current
Head Bartender
Casilda Sunset Rooftop
2022.05 - 2023.01
Sales Associate
Tres Palmas Surf Shop
2021.05 - 2022.05
Bartender
Serie del Caribe
2020.02 - 2020.02
Sales Associate
Sunglass Hut
2016.12 - 2017.01
Bachelor of Science - Nursing
Universidad Sagrado Corazon
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