Summary
Overview
Work History
Education
Skills
Timeline
Generic

Idania Cintrón

Isabela

Summary

Organized Bank Teller proficient in time management. Provides professional and courteous customer service with hi-gh levels of integrity and accuracy. Experienced in cash handling and balancing drawers. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Goal-driven professional well-versed in managing diverse customer needs with speed and efficiency. Maximizing satisfaction and bank revenue through hands-on service and support, knowledgeable product recommendations and persuasive communication skills. Reliable in maintaining accurate drawer and preventing fraudulent transactions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Community Leader

Volunteer Service
06.2019 - Current
  • Exhibited excellent communications and customer service relations skills.
  • Coordinated and managed volunteer activities for community service projects.
  • Analyzed, prepared and managed community's operation budget.

Bank Representative, Teller

Popular Bank
03.2004 - 06.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Education

Certificated - Basic Photography

Millennium Academy
Hatillo, Puerto Rico
2022

Certificated - Medical Insurance Coding

Afamed
Mayaguez, Puerto Rico
2017

BA in Marketing -

Interamerican University
San Germán, Puerto Rico
05.2004

Skills

  • Verbal and Written Communication and analytical thinking
  • Mathematical Accuracy
  • Banking
  • Customer Service
  • Microsoft Windows
  • Team Collaboration
  • Bilingual

Timeline

Community Leader

Volunteer Service
06.2019 - Current

Bank Representative, Teller

Popular Bank
03.2004 - 06.2017

Certificated - Basic Photography

Millennium Academy

Certificated - Medical Insurance Coding

Afamed

BA in Marketing -

Interamerican University
Idania Cintrón