Microsoft Office
Nathalia Mateo
Student
Summary
Detail-oriented team player with strong organizational skills. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
2
2
years of professional experience
19
19
years of post-secondary education
Work History
Administrative Assistant
Pan American Drone Sports L3C
04.2024 - 08.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Service to clients.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained inventory of office supplies and placed orders.
Administration Assistant
Optimus Property Solutions
05.2022 - 03.2024
- Attend any needs or questions residents might have.
- Receive and deposit maintenance payments.
- Arrange provider services.
- Solicit quotes for needs the condominium has.
- Keep files updated.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Education
Bachelor of Arts - Psychology
Universidad De Puerto Rico, Recinto Rio Piedras
San Juan, Puerto Rico 08.2018 - 12.2023
High School Diploma -
Colegio Sagrados Corazones
Guaynabo, PR 08.2004 - 05.2018
Skills
Good in group dynamics
Analytical Thinker
Bilingual
Independent judgement
Organization
Data Collection
Data-driven decision-making
Software
Languages
Spanish
Excellent
English
Excellent
Portuguese
Good
Interests
Investigations on human behavior
The development of children's mental health
Accomplishments
I am part of The National Society or Leadership and Success
Timeline
Administrative Assistant
Pan American Drone Sports L3C
04.2024 - 08.2024
Administration Assistant
Optimus Property Solutions
05.2022 - 03.2024
Bachelor of Arts - Psychology
Universidad De Puerto Rico, Recinto Rio Piedras
08.2018 - 12.2023
High School Diploma -
Colegio Sagrados Corazones
08.2004 - 05.2018