Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

Ileana Cruz Fuentes

Guaynabo

Summary

Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.

Overview

25
25
years of professional experience

Work History

Daycare Director

Latitude Kids Care
11.2024 - 07.2025
  • Recruited, hired and developed staff and volunteers to build team for successful childcare program.
  • Established relationships with parents through open communication channels such as newsletters, emails, phone calls, and conferences.
  • Conducted regular staff meetings to review policies, procedures, and updates on center activities.
  • Organized special events for parents, students and community members.
  • Maintained compliance with state licensing regulations and accreditation standards.
  • Enhanced program by improving staff performance and developing strategies to achieve goals.
  • Handled parent complaints or concerns with sensitivity and professionalism.
  • Ensured that facility maintained clean and safe environment by conducting regular inspections and addressing any issues promptly.
  • Evaluated staff performance regularly through observations and feedback sessions to promote professional growth.
  • Assisted with marketing efforts to increase enrollment numbers at center.
  • Managed daily operations of childcare facility, ensuring safe and nurturing environment for children.
  • Developed, managed and controlled budgets to keep program operating within optimal financial limitations.
  • Hired trained, and supervised staff members to ensure high-quality care and education for all children.
  • Coordinated special events such as holiday celebrations or field trips to enhance children's learning experiences.

Classroom Coordinator

Latitude Kids Care
11.2023 - 11.2024
  • Kept classroom supplies and projects well-organized to cultivate positive, clean environment.
  • Supported teachers by completing assigned tasks.
  • Managing and stewarding of weekly staff scheduling.
  • Ensuring classroom compliance with daycare regulations.
  • Provide classroom trainings.

Daycare Teacher

Latitude Kids Care
01.2020 - 11.2023
  • Supervised children during activities to maintain safety and wellbeing.
  • Followed licensing guidelines and company standards for daily care of children.
  • Implemented learning curriculum while creating fun, interactive experiences.
  • Communicated effectively by being friendly and nurturing and building bonds with children.
  • Adhered to state and federal standards governing daycare environment and curriculum.
  • Kept parents informed of child's progress with detailed notes.
  • Provided basic care for children by feeding, changing diapers and grooming.
  • Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
  • Maintained clean and organized classroom environment conducive to learning.
  • Encouraged creativity through art projects, music exploration, storytelling sessions, imaginative play scenarios.
  • Distributed meals and snacks to students following set schedule.

Medical Records Clerk

Coastal Eye
01.2018 - 05.2019
  • Maintained clean and organized work environment, including filing cabinets and storage areas.
  • Updated medical records with new lab results, medications, or other important details.
  • Processed requests for release of information while maintaining patient confidentiality.
  • Responded to inquiries from patients about their medical history or billing issues.
  • Organized and maintained patient medical records for easy access and retrieval.
  • Performed routine clerical tasks, such as answering phones, photocopying documents, or sending faxes.

Purchasing Assistant

Cib Corporation
05.2000 - 11.2017
  • Analyzed competitor offerings and pricing strategies to maintain competitive edge in market.
  • Conducted regular inventory audits to ensure accuracy and prevent stock shortages.
  • Communicated regularly with warehouse staff to coordinate incoming shipments and manage existing inventory effectively.
  • Prepared purchase orders and followed up on deliveries to ensure timely arrival of goods.
  • Address phone calls.
  • Filing
  • Data Entry
  • Managed receptionist area.

Education

Certification - Manicurist

Carteret Community College
Morehead, NC
08.2022

Certification - Medical Plan Billing

Cambridge College
06.2007

High School - undefined

Margarita Janer Palacios
05.2000

Skills

  • Budgeting and finance
  • Staff management
  • First aid and CPR
  • Teamwork
  • Bilingual communication
  • Reporting and documentation
  • Task prioritization
  • Adaptability
  • Staff supervision
  • Facility management
  • Administrative functions
  • Teamwork and collaboration
  • Event planning
  • Decision-making
  • Goal setting
  • Attention to detail
  • Staff evaluation
  • Curriculum planning
  • Staff hiring
  • Problem-solving
  • Documentation and recordkeeping
  • Multitasking
  • Reliability
  • Time management abilities
  • Parent communication
  • Employee training
  • Child safety protocols

LANGUAGE

Español Native
English Fluent

Timeline

Daycare Director

Latitude Kids Care
11.2024 - 07.2025

Classroom Coordinator

Latitude Kids Care
11.2023 - 11.2024

Daycare Teacher

Latitude Kids Care
01.2020 - 11.2023

Medical Records Clerk

Coastal Eye
01.2018 - 05.2019

Purchasing Assistant

Cib Corporation
05.2000 - 11.2017

Certification - Medical Plan Billing

Cambridge College

High School - undefined

Margarita Janer Palacios

Certification - Manicurist

Carteret Community College

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Ileana Cruz Fuentes