Ileana Rivera
San Juan
Summary
Dynamic individual with hands-on experience in sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Skilled in financial planning and sales strategy development, I bring a blend of professionalism and a detail-oriented approach to meet and surpass employer expectations.
Overview
14
14
years of professional experience
Work History
Insurance Agent
COSVI
02.2019 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
- Recognized from 2020 to 2024 for exceeding sales targets.
BA Chanel
Macy's
09.2013 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Cosmetic Counter Manager Dior
Macy's
07.2011 - 09.2013
- Collaborated with store management to develop marketing strategies for promoting new cosmetic lines.
- Recruited trained, and mentored new employees, fostering a high-performance team environment.
- Led a team of beauty advisors to achieve sales targets and deliver exceptional customer service.
- Fostered a positive work atmosphere through open communication channels among team members.
- Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
Education
Comisionado De Seguros
San Juan, Puerto RicoSkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Marketing techniques
- Sales strategy development
- Relationship buildings
- Proposal development
- Financial planning
- Detail-oriented
Timeline
Insurance Agent
COSVI
02.2019 - Current
BA Chanel
Macy's
09.2013 - 01.2019
Cosmetic Counter Manager Dior
Macy's
07.2011 - 09.2013
Comisionado De Seguros
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