Iliana González Lorenzo
Guaynabo
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
10
10
years of professional experience
Work History
Cashier
Costco Wholesale Corp
08.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted membership up grades and Costco Visa programs to increase sales.
- Met customer needs through polite, friendly and attentive service.
Cashier Assistant
Costco Wholesale Corp
08.2019 - 08.2024
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Worked with other associates to support cashiers and management needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
- Make it easier for the cashier to count the items to ensure that everything is charged.
Night Merchandiser
Costco Wholesale Corp
08.2014 - 08.2014
- Improved in-store navigation for customers by clearly labeling aisles and organizing products logically.
- Maximized space utilization with efficient merchandise placement strategies, including end caps and feature displays.
- Provided excellent customer service by assisting shoppers with locating items or answering questions as needed during late hours.
- Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
Education
BBA - Sales And Marketing Education
Interamerican of Puerto Rico
San Juan, Puerto Rico05.2011
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Cash Handling
- Cash Register Operation
- Customer Relations
- Professionalism and Courtesy
- Cooperative Attitude
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Cashier
Costco Wholesale Corp
08.2024 - Current
Cashier Assistant
Costco Wholesale Corp
08.2019 - 08.2024
Night Merchandiser
Costco Wholesale Corp
08.2014 - 08.2014
BBA - Sales And Marketing Education
Interamerican of Puerto Rico
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