Irayshka Camacho Pagan
Vega Alta
Summary
Bilingual administrative professional with extense experience in customer service, data entry, and accounting. Hands-on and analytical problem solver with excellent communication planning and decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Champion
Hyundai
07.2023 - 03.2024
- In charge of sales and service surveys.
- Prepare and distribute meeting agendas, minutes, and other relevant materials.
- Handle confidential information and documents with discretion and maintain their proper organization.
- Check how customers were treated.
- Solve customer problems.
- Worked effectively in fast-paced environments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
Metrics Department Representative
Autoexpreso
08.2020 - 07.2021
- Monitor and balance daily monetary transactions.
- Manage all correspondence related to customer payments and account appropriately in the business accounting electronic system.
- Manage accounting database for processing customer's driving citation payments.
- Maintain appropriate accounting records.
- Authorize payments and maintain receipts, and records.
- responsible for answering phone calls and finding solutions to meets customer needs.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
Customer Service Representative
Fuentes Service Station
09.2017 - 08.2019
- Account for store's income by logging daily purchases and sales.
- Conduct training to new employees in the areas of inventory, customer service, cash register and management, and equipment.
- Authorizing payments and maintain receipts, records and inventories.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Office Manager
Universal Flag
02.2015 - 08.2017
- Connect with suppliers and coordinate purchase of company materials.
- Oversee inventory of raw materials or other goods, and place orders when suppliers run low.
- Maintain payroll information by collating, calculating and entering data.
- Responsible for answering phone calls and finding solutions to meet customer, clients and vendor's needs.
- Manage electronic system and distribute materials to employees to increase company productivity.
- Authorize payments and maintain receipts, records and inventories.
- Interact with suppliers to schedule delivery time and resolve shipping errors.
- Troubleshoot common issues with a product or service.
- Updated reports, managed accounts, and generated reports for company database.
- Delivered performance reviews, recommending additional training or advancements.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
Bachelor of Arts - Liberal Arts And General Studies
Pontificia Universidad Católica De Puerto Rico
Arecibo, Puerto Rico05.2019
Skills
- Proficient in computer systems
- Customer service driven
- Bilingual
- High organizational skills
- Problem solver
- Adept to fast-paced environments
- Networking
- Written Communication
- Decision-Making
- Data Management
- Multitasking Abilities
- Time Management
- ARMY National Guard
Timeline
Champion
Hyundai
07.2023 - 03.2024
Metrics Department Representative
Autoexpreso
08.2020 - 07.2021
Customer Service Representative
Fuentes Service Station
09.2017 - 08.2019
Office Manager
Universal Flag
02.2015 - 08.2017
Bachelor of Arts - Liberal Arts And General Studies
Pontificia Universidad Católica De Puerto Rico
Similar Profiles
David KlanskyDavid Klansky
Automotive Detail Technician at HyundaiAutomotive Detail Technician at Hyundai
Mariana PegueroMariana Peguero
Accounting Assistant at HyundaiAccounting Assistant at Hyundai
KHASIM SHARIF MOHAMMADKHASIM SHARIF MOHAMMAD
ASSOCIATIVE SALES EXCUTIVE at HyundaiASSOCIATIVE SALES EXCUTIVE at Hyundai