Isabel Salgado Pérez
Toa Baja
Summary
Experienced administrative professional skilled in streamlining office workflows and overseeing diverse administrative tasks. Proven ability to support senior management through efficient scheduling and coordination. Committed to fostering team collaboration and adapting to evolving organizational requirements for smooth operations and successful goal attainment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administration and Finance Auxiliary Administrator
Adm. for Comprehensive Child Care and Development
01.2022 - Current
- Supervise, plan and coordinate the operation and execution of the Fiscal Offices (Finance, Budget and Fiscal Monitoring).
- Overseeing, planning and coordinating the operation of the General Services Administration
- Manage a budget of approximately $980 million in federal funds.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Implementation of the Administration's public policy
Interim Auxiliary Administrator for Human Resource
Adm. for Comprehensive Child Care and Development
01.2021 - Current
- Oversee, plan and coordinate the operation and performance of the Human Resources Office.
- Assist and represent the Administrator at meetings and committees as required.
- Design and implement work plans for the Human Resources Office of Child Care and Head Start/Early Start Programs.
- Interpret and evaluate rules and regulations applicable to Child Care and Head Start/Early Start Program staff.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
Office Systems Administrator II
Adm. for Comprehensive Child Care and Development
01.2021 - 11.2021
- Coordinate inter-managerial meetings and committees
- Supervise administrative staff assigned to the Office of the Administrator.
- Performed administrative duties in furtherance of the objectives of the Child Care and Head Start/Early Start Programs.
- Worked effectively in fast-paced environments.
Founder
Upgrade Strategic
01.2020 - 02.2021
- Create tailor-made workshops for SMEs
- Offering conflict mediation services to companies and individuals
- Offering workshops to fourth year entrepreneurship students
- Established a successful business by identifying market needs and developing innovative solutions.
Administrative Secretary III
University of Puerto Rico, Medical Sciences Campus
01.2017 - 01.2021
- SuperUser (Infian System)-Medical Record System
- Program Coordinator (contract management and coordination of program evaluations for residents and fellows)
- Originate travel requests and coordinate multiple committee meetings.
- Proven ability to learn quickly and adapt to new situations.
Trainer
Urban Solutions, Inc.
01.2019 - 01.2020
- Providing workshops leading to Mediation Certification.
- Coordination and implementation of the teaching methodology in training and capacity building.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Project Coordinator
Urban Solution, Inc.
01.2015 - 01.2019
- Execute marketing and sales plan for training and consulting services.
Schedule courses and trainings and manage high-volume communications with Negotiated Alternative Dispute Resolution, TSPR - Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Administrative Assistant
University of Puerto Rico at Bayamon
01.2017 - 12.2017
- Project: Center for Supply Chain Innovation
- Answering phone calls and coordinating meetings
- Drafting, typing and editing letters and documents
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Assistant
Hypnotherapy and Wellness Center of Puerto Rico
01.2016 - 01.2017
- Coordinate courses for Professional Hypnotherapy Certification.
- Provide patient care
- Generate communications for scheduling patient appointments
Office Clerk
Toa Baja Municipal Government Center
01.2011 - 01.2017
- Supervise and mentor vocational high school student interns
- Prepare reports, forms and other documents
- Participate in work related to the control of agency property
Education
J.D. -
Pontifical Catholic University of Puerto Rico
12.2024
MBA - Specialty in Human Resources
Ana G. Méndez University, Cupey Campus
05.2020
Bachelor of Arts - Office Systems
University of Puerto Rico
Bayamon Campus07.2018
Skills
- Program management in Microsoft 2016 applications (Excel, Access, Outlook, Publisher, PowerPoint)
- Organization
- Leadership
- Work under pressure
- Effective communication
- Conflict management
- Negotiation
- Coordination of activities
- Ability to coordinate work teams
- Customer service
- Data confidentiality
- Budget management
Certification
- Conflict Mediator, Lic. M-2808, Supreme Court of Puerto Rico, Negociado de Métodos Alternos para la Solución de Conflictos (Office of Alternative Dispute Resolution), Puerto Rico Supreme Court.
- Microsoft Office Specialist, Office Word 2016, Microsoft Certification
- Mediation Program, 60 hrs, Urban Solutions, Inc.
- Puerto Rico Judicial System and Legal Terminology Program, 6 hrs, Urban Solutions, Inc.
- Domestic Violence Program, 8 hrs, Urban Solutions, Inc.
- Practical Mediation Training Program, 16 hrs, Urban Solutions, Inc.
- Digital Competencies for Professionals, Santa María la Real Foundation
- Personal Productivity, Santa María la Real Foundation
Affiliations
- Health Law Society, Pontifical Catholic University of Puerto Rico, 2021-2023
- Society for Human Resource Management, Puerto Rico Chapter, 2018-2019
- Society for Human Resource Management, International, 2018-2020
- Association of Office Systems Students (AESO), University of Puerto Rico at Bayamón, 2012-2018.
Training
- Going for the Interview, Congress: Effort + Gratitude = Victory, Upgrade Strategic, 01/01/20
- Time Management: Prioritizing Tasks, Vocational Program, Public Schools, Upgrade Strategic, 01/01/20
Languages
Spanish
Native language
ingles
Intermediate
B1
Timeline
Administration and Finance Auxiliary Administrator
Adm. for Comprehensive Child Care and Development
01.2022 - Current
Interim Auxiliary Administrator for Human Resource
Adm. for Comprehensive Child Care and Development
01.2021 - Current
Office Systems Administrator II
Adm. for Comprehensive Child Care and Development
01.2021 - 11.2021
Founder
Upgrade Strategic
01.2020 - 02.2021
Trainer
Urban Solutions, Inc.
01.2019 - 01.2020
Administrative Secretary III
University of Puerto Rico, Medical Sciences Campus
01.2017 - 01.2021
Administrative Assistant
University of Puerto Rico at Bayamon
01.2017 - 12.2017
Administrative Assistant
Hypnotherapy and Wellness Center of Puerto Rico
01.2016 - 01.2017
Project Coordinator
Urban Solution, Inc.
01.2015 - 01.2019
Office Clerk
Toa Baja Municipal Government Center
01.2011 - 01.2017
J.D. -
Pontifical Catholic University of Puerto Rico
MBA - Specialty in Human Resources
Ana G. Méndez University, Cupey Campus
Bachelor of Arts - Office Systems
University of Puerto Rico
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