Isabela Moran Rodriguez
Vega Alta
Summary
Driven professional with a proven track record in customer service and assistance, demonstrated during tenures at establishments like Burger King. Excelled in high-pressure environments, significantly enhancing customer satisfaction through exceptional service and empathy. Skilled in cash handling and problem resolution, showcasing a strong work ethic and integrity.
Overview
3
3
years of professional experience
Work History
Cashier
Pasta To Go
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Associate
Burger King
05.2023 - 05.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Waitress
Brother’s Pizza
06.2021 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School -
Proper Academy
Dorado, Puerto Rico Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Bilingual or Proficient (C2)
English
Elementary (A2)
Timeline
Cashier
Pasta To Go
05.2024 - Current
Associate
Burger King
05.2023 - 05.2024
Waitress
Brother’s Pizza
06.2021 - 05.2023
High School -
Proper Academy
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