Ismary Molina Ojeda

An Event Specialist at Crossmark is responsible for planning, coordinating, and executing promotional events to enhance brand visibility and engagement. Key duties include managing logistics, collaborating with vendors, overseeing event setup and breakdown, and ensuring a seamless attendee experience. The specialist also analyzes event performance, gathers feedback, and develops strategies for future improvements. Strong communication, organizational skills, and a passion for customer interaction are essential for success in this role.

Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts. Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service. Remained calm and poised when dealing with difficult customers or during busy shifts. Used cash registers and credit card machines to cash out customers.