IVETTE LUNA
Summary
Housing Counselor experienced in conflict resolution strategies to divert clients seeking shelter at the Coalition's intake center. The first approach is client-centered housing, Able to use strategies to empower people to outline their own path back to housing and then help them implement their plan. Excellent professionalism, commitment, and adaptability to effectively uphold coalition values
and maintain an environment of dignity, respect, and cooperation.
Overview
9
9
years of professional experience
Work History
Job Coach
Alianza Municipal Integrada
05.2023 - Current
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Collaborated with local employers to identify job opportunities for clients.
- Kept detailed records of individual histories, scores, and documents.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Assisted clients in building successful job search strategies.
- Developed and implemented job coaching plans for clients with diverse career goals.
VPK Teacher
Green Day Early Learning Center
01.2015 - 06.2022
- Completing the required assessments for each child and applying age-appropriate curriculum
- Developing and instructing age-appropriate lesson plans that encourage social, emotional, physical, and cognitive growth
- Evaluating each student's progress and adjusted strategies accordingly
- Maintaining complete responsibility for the organization, teaching, and projects of a self-contained VPK classroom
- Fostering meaningful relationships with lead teachers, children, and parents to promote the program and organizational missions
- Monitoring children in different play areas and reinforced safety policies and procedures to safeguard children minds, develop critical thinking abilities, and establish positive social behaviors.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Addressed behavioral and learning issues with parents and daycare management.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established positive relationships with students and families.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Organized and supervised large and small group activities.
- Implemented age-appropriate curricula to meet needs of young learners.
- Utilized creative teaching strategies to engage students in classroom.
- Assessed student progress and provided feedback on educational development.
- Helped new preschool children get used to classes by giving one-on-one support.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Encouraged use of technology to support student learning.
Case Manager/Counselor
Coalition For the Homeless, Centro
06.2020 - 03.2022
- Provide strengths-based case management to all Diversion clientele
- Seek to bolster persons’ own ability to think for themselves, weigh and consider options, advocate for their own needs, and ultimately act on their own behalf
- Assist clients with access to mainstream services and benefits
- Provide assistance with locating affordable housing and advocacy
- Demonstrate effective communication skills in building relationships with all staff and clients
- Treat all guests, volunteers and staff with respect and dignity
- Maintain strict confidentiality of all information
- Adhere to Coalition policies and procedures
- Conduct intakes
- Enter client information accurately in the Homeless Manager Information System (HMIS) in a timely fashion
- Perform other duties necessary for the effective operation of the program, and other duties as assigned by the Diversion/Intake Program Manager
- Productivity measurements will be monitored closely
- Productivity will be measured based on the amount of clients successfully diverted
- Expectation is no less than thirty (30) clients successfully diverted per month.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
Education
Bachelor of Science - Science, Psychology
Ana G Mendez
Orlando06.2022
Master of Education - Social And Community Services
Ana G Mendez
Orlando06.2024
CERTIFICATION & TRAINING 45 DCF hours and in services training updated CDA CPR and First Aid Certified HIPPA RBT Training Certification - undefined
Skills
- SKILLS HIGHLIGHTS
- Organizational Skills
- Age-appropriate lesson planning effective, teamwork
- Microsoft Office
- Able to work independently
- Collecting analyzing document data and session notes
- Implementation of behavior plans
- Assessment
- Conflict Management Education
- Skills Testing
- Job Fairs
- Financial Aid Applications
- Interview Training
Languages
Spanish
Native language
English
Advanced
C1
Referrence
As upon request
Timeline
Job Coach
Alianza Municipal Integrada
05.2023 - Current
Case Manager/Counselor
Coalition For the Homeless, Centro
06.2020 - 03.2022
VPK Teacher
Green Day Early Learning Center
01.2015 - 06.2022
Bachelor of Science - Science, Psychology
Ana G Mendez
Master of Education - Social And Community Services
Ana G Mendez
CERTIFICATION & TRAINING 45 DCF hours and in services training updated CDA CPR and First Aid Certified HIPPA RBT Training Certification - undefined
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