General Manager
Family Dollar
09.2014 - 12.2017
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Led team meetings to align goals and improve communication across departments.
- Developed strategic initiatives that enhanced customer satisfaction and retention rates.
- Analyzed performance metrics to identify areas for operational improvement.
- Managed budgeting processes, optimizing resource allocation for maximum impact.
- Fostered a positive work environment, promoting employee engagement and morale.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
