Jackelyn R. Ramos Hernandez
Rio Grande ,Puerto Rico
Summary
Honest skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Cashier
La Segunda Bakery
Tampa FL, United States
01.2024 - 05.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Remained aware of surroundings and secured cash to minimize loss potential.
The Reed
Learning Leasing Consultant
Tampa Fl , United States
04.2023 - 12.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted tours of available apartments, highlighting features and amenities.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Contacted and followed up with tenants on renewal notices.
- Conducted background checks on applicants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Stocker
Walmart
Tampa Fl , United States
11.2022 - 07.2023
- Arranged merchandise in an attractive manner to promote sales.
- Stocked shelves with newly arrived products.
- Inspected stock for damage or defects and reported issues to management.
- Assisted with store displays and window dressing as needed.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Updated product labels to reflect accurate pricing.
- Palletized merchandise for easy movement to sales floor locations.
Education
High School Diploma -
Missionary Christian Academy
Tampa Florida 06-2022
Skills
- Decision Making Aptitude
- Work Ethic and Integrity
- Reliability and punctuality
- Organizational capabilities
- Relationship Building
- Clear Communication
- Basic Mathematics
- Customer Service
- Phone and Email Etiquette
- Safety rules
- Team Management
- Money Handling
- Punctual and Reliable
- Cash Handling
- New Hire Training
Languages
Spanish, English
First Language
Timeline
Cashier
La Segunda Bakery
01.2024 - 05.2024
The Reed
Learning Leasing Consultant
04.2023 - 12.2023
Stocker
Walmart
11.2022 - 07.2023
High School Diploma -
Missionary Christian Academy