JACQUELINE A. TORRES VELEZ

• Track [number] daily circulation transactions to support lending, renewals, reservations, and overdue-item follow-up.
• Guide users in locating educational materials, catalogs, and reference sources across the Information Access Center.
• Maintain orderly shelving, verify incoming publications, and organize new materials for easy retrieval.
• Assign, train, and supervise student assistants in daily circulation and materials-handling tasks.
• Collaborate on exhibition setup, instructional materials, and collection updates to support campus learning resources.
• Support computer use, enforce center regulations, and collect fines with consistent, service-oriented handling.

• Taught [number] course sections each semester in Human Resource Management, Business Development, and Microeconomics.
• Delivered undergraduate instruction in Human Resource Management, Business Development, and Microeconomics with clear discussion and assessment.
• Integrated Blackboard and Microsoft Office to organize course materials, assignments, and student communication.
• Contributed to student records management and institutional reporting in coordination with departmental administration.

• Advised the Dean of Academic Affairs on retention issues and other operational matters affecting student success.
• Administered, planned, coordinated, and evaluated Retention Program operations to keep activities aligned with campus goals.
• Managed freshmen orientation, academic advising, and course selection to support early enrollment and adjustment.
• Followed up with admitted students through registration and payment completion, reducing missed enrollment steps.
• Built retention strategies, training models, and annual work plans to strengthen student persistence efforts.

• Maintained a progressive data file to track measurable factors and support planning aligned with the strategic plan.
• Compiled and analyzed census, population, and demographic data to support institutional studies and trend evaluation.
• Drafted accreditation and academic planning documents, supporting institutional studies and Middle States documentation.
• Advised administrative and academic staff on plans, reports, and recommendations tied to assessment findings.
• Coordinated non-academic assessment activities and developed studies on population trends and geographic markets.

• Coordinated prospect lists with the Office of Promotion & Marketing to support the application process.
• Maintained a prospective student database with accurate contact and status information for admissions follow-up.
• Created hard-copy and electronic admissions records in Oracle Banner's SAP system.
• Completed student files and forwarded them to the admissions office for appropriate action.
• Requested or purchased College Board results to support admissions decisions and file completion.

• Handled daily clerical duties, including faxing, mailing, purchasing, and quote requests.
• Processed budget payments and transfer requests in Oracle Banner's SAP system.
• Supported accreditation documentation for doctors across multiple health plans.
• Assisted with university events held on and off campus, coordinating related office activities.

Registration number 8578