Jaileene M. Grassette Rivera
Hc 69 Box 15695
Summary
Dynamic professional with experience as a Secretary's Assistant, excelling in document management and customer relations. Proven ability to streamline communication and enhance office efficiency. A fast learner skilled and adept at multitasking, ensuring optimal service delivery and organization in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Secretary's Assistant
Dr. Natalio Debs Office
Bayamon, PR
2023 - Current
- Managed appointment scheduling and calendar coordination for optimal office efficiency.
- Assisted in preparation of medical documentation and patient records for accuracy.
- Streamlined communication between patients and office staff, enhancing service delivery.
- Maintained filing systems and organized office materials to improve accessibility.
Stocker and Cashier
Express Exchange
Misawa, Japan
2018 - 2020
- Organized and stocked shelves to ensure product availability and optimize customer access.
- Monitored inventory levels and restocked as necessary to maintain store standards.
- Collaborated with team members to enhance store layout for improved shopping experience.
- Trained new staff on stocking techniques and safety protocols to promote efficient workflows.
- Sales experiences and money handling
Cashier
Casa China
Bayamon, PR
2014 - 2017
- Processed customer transactions efficiently, ensuring accuracy and timeliness.
- Managed cash register operations, balancing cash drawers at shift end.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Maintained clean and organized checkout area to enhance customer experience.
- Monitored inventory levels at the point of sale, reporting discrepancies promptly.
- Welcomed customers and helped determine their needs.
Education
Certification in Medical Coding -
La Asociación De Facturadores Médicos, AFAMEP
Bayamon, PRAssociate in Medical Images Technology -
Universidad Central Del Caribe
Bayamon, PR2014
Skills
- Fast learner
- Microsoft office
- Bookkeeping
- Multitasking and time management
- Document and file management
- Customer and client relations
- High volume phone inquiries
Timeline
Secretary's Assistant
Dr. Natalio Debs Office
2023 - Current
Stocker and Cashier
Express Exchange
2018 - 2020
Cashier
Casa China
2014 - 2017
Certification in Medical Coding -
La Asociación De Facturadores Médicos, AFAMEP
Associate in Medical Images Technology -
Universidad Central Del Caribe