Jaime Torres Mercado
Guaynabo
Summary
Dynamic Human Resources Specialist with proven expertise at the U.S. Army Reserve, adept at managing personnel actions and optimizing HR workflows. Recognized for enhancing unit readiness through effective strength management and data integrity. Strong communicator with a commitment to personnel development and regulatory compliance, ensuring a high-performing team environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Specialist (S1) / SGT E-5
U.S. Army Reserve
Fort Buchanan
04.2023 - Current
- Managed human resources functions for battalion, ensuring administrative readiness and regulatory compliance for over 1000 personnel.
- Directly responsible for the Personnel (S1) section of the Commanders Readiness Report (C-USR); analyzed strength data and briefed leadership on unit readiness posture.
- Processed a high volume of personnel actions for a battalion of 1000+ service members including transfers, in processing, and discharges, utilizing Army HR information systems.
- Managed the Unit Facility as the Facility Manager, overseeing infrastructure maintenance and work orders.
- Completed certifications and provided technical oversight in Unit Pay Administration.
- Coordinated medical events for large groups, facilitating logistics and support to ensure effective delivery of services.
Human Resources Specialist E-5
United States Army Reserve
Fort Buchanan
11.2017 - 09.2022
- Served as a human resources specialist, deployed in Boleslawiec, Poland, for 138 soldiers in Fort Buchanan Postal service and Aguadilla Reserve Center.
- Collaborated with managers on employee relations to address workplace accommodations, disciplinary actions, performance management, and promotion packets, enhancing overall team dynamics.
- Guided employees on HR policies, procedures, and programs to ensure compliance and understanding.
- Applied problem-solving skills to analyze HR issues and provide actionable recommendations.
- Demonstrated strong organizational skills by effectively managing multiple tasks and priorities.
- Processed award recommendations to recognize outstanding contributions and boost morale across the unit.
Public Affairs / Mass Communication Specialist (E-4)
United States Army Reserve
Fort Buchanan
03.2019 - 05.2021
- Functioned as a public affairs specialist for the Army Reserve in Puerto Rico, producing information products, developing social media content, and identifying stories for external media.
- Conducted interviews across the island and captured relevant stories that embody the command's key messaging strategy.
- Developed news articles and enhanced imagery for the 1st MSC, online media, and Gazette, the official magazine, using InDesign and Adobe Acrobat.
- Coordinated with local and national press, securing effective media coverage for events.
- Operate a digital camera to capture major events and write descriptive photo cutlines.
- Selected and edited written and visual content for publication in official materials.
- Produced video news products and video spots for release.
- Distributed media products to various installations.
Infantryman (MOS 11 B) E-4
United States Army
Fort Riley
01.2015 - 01.2017
- Executed strategies to capture and repel enemy ground forces, enhancing unit effectiveness in combat operations.
- Performed as a member of a fire team during Combat drills, handling day and night shooting.
- Trained in field and urban terrain tactical operations, emphasizing squad formations and tactical combat casualty care.
- Conducted patrols in designated areas, ensuring security and safety for personnel and assets.
- Deployed to South Korea Camp Casey and Camp Humphreys.
Education
Bachelor's degree - public relations
University of the Sacred Heart
San Juan, PR12-2020
Skills
- Human resources management
- IPPS-A system proficiency
- HR workflow optimization
- Personnel development
- Promotion management
- Personnel transfers
- Separation processes
- Unit pay actions
- CUSR reporting
- Data integrity
- Office management
- Strength management
- Medical readiness
Certification
- Digital Marketing Professional Certification, University of the Sacred Heart, 08/01/20
- Human Resources Certification, Army Human Resources School, 12/01/18
- Infantry Certification, Army Infantry School, 07/01/15
Languages
Spanish
Native
Native
English
Proficient (C2)
C2
End Term Service
12/26/26
Desired Locations
United States, Tampa, Florida
Timeline
Human Resources Specialist (S1) / SGT E-5
U.S. Army Reserve
04.2023 - Current
Public Affairs / Mass Communication Specialist (E-4)
United States Army Reserve
03.2019 - 05.2021
Human Resources Specialist E-5
United States Army Reserve
11.2017 - 09.2022
Infantryman (MOS 11 B) E-4
United States Army
01.2015 - 01.2017
Bachelor's degree - public relations
University of the Sacred Heart