Jaleesa Dangleben
La Porte
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Server
Carina bay
05.2023 - 03.2025
- Friendly and attentive service, including greeting and seating patron.
- cleaning tables and dinning area.
- anticipating and responding to guests' dining needs.
- other duties assigned by front of house manage.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Assistant Waiter
Valda’s cuisine
06.2022 - 02.2023
- Garnished dishes and beverages to serve visually appealing menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks, and collected payments from customers.
- Cleaned work area after each shift including wiping down counters, sweeping floors and washing dishes.
Cashier
Woodys pizza
06.2017 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Housekeeper
K’s apartments
12.2016 - 01.2019
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Maintained and organized cleaning supplies stock.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Education
Some College (No Degree) -
College Suze Angely
Guadeloupe Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Task prioritization
- Table setting
- Food delivery
- Wine service
- POS operation
Education and Training
other
Timeline
Server
Carina bay
05.2023 - 03.2025
Assistant Waiter
Valda’s cuisine
06.2022 - 02.2023
Cashier
Woodys pizza
06.2017 - 11.2020
Housekeeper
K’s apartments
12.2016 - 01.2019
Some College (No Degree) -
College Suze Angely
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