Jalix Alamo Alicea
Fajardo
Summary
A seasoned General Manager with a proven track record at Antique Bakery, I excel in operations management and leadership, driving revenue growth through strategic marketing and meticulous quality control. My expertise in inventory management and team building has significantly enhanced productivity and customer satisfaction, showcasing a strong blend of hard and soft skills.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
10
10
years of professional experience
Work History
General Manager
Antique Bakery
04.2022 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Oversaw food preparation and monitored safety protocols.
Supervisor
Doc Popcorn
02.2018 - 12.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
Confectioner and Customer Service
Macaron by Le Sucree
05.2015 - 11.2021
- Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
- Increased customer satisfaction with consistently delicious confections through meticulous attention to detail in preparation and presentation.
- Mastered various confectionery techniques, creating visually appealing treats that attracted customers'' attention and boosted sales.
- Enhanced product quality by implementing rigorous quality control measures and refining recipes.
- Ensured compliance with all food safety regulations by strictly adhering to proper handling and storage procedures.
Education
BBA - Supply Chain And Human Resources Management
Universidad De Puerto Rico
Rio Piedras 05-2015
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Inventory control
- Goal setting
- Administrative skills
- Strategic planning
- Purchasing and planning
- Quality management
- Marketing
- New business development
Timeline
General Manager
Antique Bakery
04.2022 - Current
Supervisor
Doc Popcorn
02.2018 - 12.2021
Confectioner and Customer Service
Macaron by Le Sucree
05.2015 - 11.2021
BBA - Supply Chain And Human Resources Management
Universidad De Puerto Rico
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