Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jamy Troche

Fajardo

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

24
24
years of professional experience

Work History

Vessel Crew Technician

HMS Ferries Puerto Rico
07.2021 - Current

The Vessel Crew Technician is responsible for monitoring and maintaining control, automation, and power systems onboard cargo and passenger vessels. This role ensures the vessel's operational efficiency, safety, and compliance with the maritime regulations by overseeing critical systems such as propulsion, power distribution, and automation networks.


Key Responsibilities


  • Monitor and operate engine room control rooms, power management, and automation systems to ensure optimal vessel performance.
  • Supervise and maintain navigation, propulsion, HVAC,and electrical systems, ensuring seamless vessel operations.
  • Respond to alarms and system alerts, diagnosing and troubleshooting faults to prevent downtime.

Deckhand

Puerto Rico Fast Ferries
10.2018 - 06.2021
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Followed safety protocols and procedures to prevent accidents.
  • Participated in emergency drills, improving overall preparedness for potential hazardous situations.

Multi-Site Property Manager

Gator Investments, LLC
05.2017 - 05.2018
  • Addressed tenant concerns promptly by leveraging strong problem-solving skills and providing exceptional customer service throughout their residency experience.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Oversaw successful property renovations by coordinating contractors, supervising construction progress, and managing timelines to minimize tenant disruptions.
  • Conducted regular site visits to assess property conditions, identify potential issues or areas of improvement, and ensure adherence to company standards.
  • Communicated effectively with owners, residents, and on-site associates.

Admission Officer

Automeca Technical College
02.2014 - 03.2017
  • Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
  • Developed an efficient system for tracking application statuses, ensuring accurate information was readily available at all times.
  • Processed applications in a timely manner, meeting deadlines while maintaining attention to detail in reviewing applicant materials.
  • Built relationships with high school counselors, fostering a network of referrals for potential applicants.
  • Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.

Admissions Officer

Instituto De Banca
04.2011 - 01.2014

Overnight Stocker and Receiver

Walmart
06.2001 - 09.2007

Education

Active

TWIC CARD

Medical Certificate-Active

Department of Homeland Security U.S Coast Guard

CPR & AED-Active

American Heart Association
Cataño, Puerto Rico

Master 100 Tons -

Maritime Professional Training
Fort Lauderdale, Florida
01-2025

Maritime Professional Training

Assisting Towing
Fort Lauderdale, Florida
01-2025

Bachelor of Arts - Special Education

Universidad Interamericana De Puerto Rico
Fajardo, Puerto Rico
09-2007

Skills

  • Teamwork and collaboration
  • Self-discipline
  • Safety awareness
  • Leadership qualities

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Vessel Crew Technician

HMS Ferries Puerto Rico
07.2021 - Current

Deckhand

Puerto Rico Fast Ferries
10.2018 - 06.2021

Multi-Site Property Manager

Gator Investments, LLC
05.2017 - 05.2018

Admission Officer

Automeca Technical College
02.2014 - 03.2017

Admissions Officer

Instituto De Banca
04.2011 - 01.2014

Overnight Stocker and Receiver

Walmart
06.2001 - 09.2007

Active

TWIC CARD

Medical Certificate-Active

Department of Homeland Security U.S Coast Guard

CPR & AED-Active

American Heart Association

Master 100 Tons -

Maritime Professional Training

Maritime Professional Training

Assisting Towing

Bachelor of Arts - Special Education

Universidad Interamericana De Puerto Rico
Jamy Troche