Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janisse Méndez Orsini

Hormigueros

Summary

Dynamic leader with a proven track record at San Germán Auto Parts LLC, enhancing operational efficiency by over 30%. Expert in financial report writing and adept at conflict management, I excel in fostering positive relationships with customers and staff. Skilled in Microsoft System, my background includes significant achievements in office management and administrative excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrative Manager

San Germán Auto Parts LLC
11.2023 - Current

General Administrative Management.
• Supervise Administrative processes.
• Organize and control material resources.
• Guarantee the maintenance and order of the company.
Financial Control
• Supervise payments to suppliers.
• Organize budget.
• Collaborate with the accounting department for financial reports.
Inventory Management
• Control Inventory
• Supervise the inventory registration and control system.
Personnel Coordination
• Lead and Supervise staff
• Resolve conflicts and promote a positive work environment.
Customer and Supplier Service
• Ensure the quality of customer service.
• Negotiate and maintain strong relationships with suppliers to ensure product availability.
Process Optimization
• Identify areas of improvement in operational and administrative processes.
• Implement tools or strategies that increase efficiency and reduce costs.
Legal and Regulatory Compliance
• Ensure that the company complies with applicable labor tax, and trade laws.
• Manage licenses, permits and documentation required for the operation of the business.

Independent Agent for Federal Assistance

NLAD - National Lifeline Accountability Database
06.2021 - 11.2023

Promotion of the Program
• Inform legible communities about the existence of the federal telephone aid program.
• Explain the benefits available such as discounts on mobile, landline or internet services.
• Answer questions and resolve doubts about eligibility and the steps to apply.



Eligibility Verification
• Request and collect documentation necessary to demonstrate that applicants meet program requirements.
• Verify information provided by applicants through government or third-party validation systems.
• Ensure that beneficiaries comply with regulations to avoid fraud or duplication of benefits.


Registration and Management of Requests
• Assists applicants in completing registration forms correctly and clearly.
• Enter applicants data into digital platforms or systems
• Track requests to ensure they are processed appropriately.


Compliance with Standards and Reports
• Comply with federal and local regulations
• Maintain clear and updated records of the beneficiaries.
• Submit regular reports to the authorities or companies that supervise the program.


Customer Service and Monitoring
• Provide ongoing support
• Provide guidance on program renewal


Ethics and Social Responsability
• Act ethically by promoting the program only to eligible individuals and prevent fraudulent enrollment.
• Raise awareness among vulnerable communities about the importance of communication benefits.

Administrative Manager

NFC - Census Bureau
06.2019 - 12.2021
  • Supervising and Managing the personnel,

payroll, supply requisitioning, and other administrative
activities.

  • Supervise the daily processing of payroll,

personnel, and other documents. Form and maintain effective relationships with peers, subordinates, management, and other Regional Census Center employees.

  • Identify and resolve problems

and clearly communicate the action associated with the encountered problems. Prepare, review, and analyze staffing and payroll reports and assure the administrative operations are conducted within prescribed time schedules.

  • Oversee payroll and personnel activities,

help maintain the flow and quality work to meet deadlines. Assist in setting up and closing the office, assuring minimal waste of excess supplies and equipment.


OFFICE OPERATION SUPERVISOR – US CENSUS BUREAU
(2019) PROMOTED TO ADMINISTRATIVE MANAGER.


OFFICE CLERK – US CENSUS BUREAU
(2019) PROMOTED TO OOS


Manager

Hot Topic
03.2005 - 08.2016

Conduct Sales and Marketing Analysis.

Supervise other employees to guarantee high levels of productivity.
Forecasting (Recaps)

Planning and Execution of Planograms.
Cover the sales floor zone and ensure that assigned areas are
up to visual standards.

Supervision

Recruitment. Train and coach new Sales Associates and Supervisors as needed to help them quickly get acclimated to the team. Personnel Conducting.

Inventory.

Lead Loss Prevention.

Education

Associate Business Administration And Management - Marketing

Inter American University of Puerto Rico
Ponce
05-2004

Pharmacy Technician -

Inter American University of Puerto Rico
Ponce, Puerto Rico
08-2000

Skills

  • Office Management
  • Office Administrative Experience (clerk)
  • Customer Service
  • Financial Report Writing
  • Accounts Payable
  • Accounts Receivable
  • Payroll
  • Conflict Management
  • Microsoft System knowledge
  • Interviewing

Certification

Project Management Practice Tools & Techniques.

Timeline

Administrative Manager

San Germán Auto Parts LLC
11.2023 - Current

Independent Agent for Federal Assistance

NLAD - National Lifeline Accountability Database
06.2021 - 11.2023

Administrative Manager

NFC - Census Bureau
06.2019 - 12.2021

Manager

Hot Topic
03.2005 - 08.2016

Project Management Practice Tools & Techniques.

Associate Business Administration And Management - Marketing

Inter American University of Puerto Rico

Pharmacy Technician -

Inter American University of Puerto Rico
Janisse Méndez Orsini