Janmarie Ortiz
Caguas
Summary
Proactive and customer-focused, I excelled as a Delivery Driver at Tú Farmacia Móvil, enhancing customer satisfaction through timely and accurate deliveries. Skilled in navigation and bilingual communication, I demonstrated a positive attitude and teamwork, ensuring peak performance even during busy periods. My commitment to safety and efficiency contributed to a record of zero traffic violations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Tú Farmacia Móvil
02.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cashier
El Mesón Sándwiches
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Central Community College
Las Piedras Puerto Rico 02.2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Punctual and reliable
- CPR certified
- Bilingual
- Basic ASL knowledge
Certification
Basic and Advanced Makeup Artist
Timeline
Delivery Driver
Tú Farmacia Móvil
02.2023 - Current
Cashier
El Mesón Sándwiches
04.2022 - 10.2022
High School Diploma -
Central Community College
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