Janna Nivier Hidalgo Perez
Toa Baja
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Rank Specialist
Army
12.2020 - 03.2023
- Coordinated patrol operations to maintain safe urban and rural environments.
- Trained in small arms, anti-armor and indirect fire weapons.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Cashier
Supermarket Selectos
08.2018 - 10.2020
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Maria Teresa Pineiro
Toa Baja, Puerto Rico05.2016
Skills
- Guest Inquiries
- Refunds and Exchanges
- Money Handling
- Time Management Skills
- Coaching and Mentoring
- Cash Management
- Hospitality and Accommodation
- Customer Service Excellence
- Small Arms Training
- Training and Development
- Patrolling Areas
- Critical Thinking and Analysis
Certification
Operations Security
DOD CI Awareness and Reporting Briefing
Cyber Awareness
Level 1 antiterrorism Awareness
reading
Love diving in to a new and exciting story
Languages
Spanish
Native language
English
Proficient
C2
French
Elementary
A2
Italian
Beginner
A1
Timeline
Rank Specialist
Army
12.2020 - 03.2023
Cashier
Supermarket Selectos
08.2018 - 10.2020
High School Diploma -
Maria Teresa Pineiro
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