Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jansen Nigel Morales Rodríguez

Bayamón

Summary

Interest in working as in a store as a cashier, gondolier, or customer service. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Experience working in a bar or restaurant as a "bartender", cashier, or customer service. Skill in taking inventory. Organization in carrying out tasks and quick learning. Excellent interpersonal relationships, good customer service and that the customer is satisfied. Ability to work with minimal supervision and teamwork oriented. Ability to follow instructions, perform tasks quickly and accurately, adapt to change, and identify and solve problems. Responsible, punctual, respectful, attentive, and cordial. Oral and written communication in Spanish and English (bilingual).

Overview

4
4
years of professional experience

Work History

Bartender

Offroad Bar
San Lorenzo, Puerto Rico
01.2022 - Current
  • Kept bar presentable and well stocked to meet customer needs
  • Kept alcoholic beverages well stocked and organized to meet expected demands
  • Adhered to state laws regarding alcoholic beverage services and customer
  • Greeted customers and provided excellent customer service.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.

Volunteer

Lares
01.2021 - Current
  • Worked with other volunteers to provide services to customers
  • Assisted in the restoking of products that were in short supply
  • Provided minor assistance in the cleaning of the workspace

Sales Associate

La Nueva Era
Bayamon, Puerto Rico
12.2023 - 08.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Demonstrated product features and benefits for customers' needs.

Education

High School Diploma -

Legacy Senior High School
Midland, TX
01.2021

Skills

  • Product Sales
  • Customer Needs Assessment
  • Exceptional customer service
  • Reading comprehension skills
  • Teamwork and Collaboration
  • Client Service
  • Written and oral communication skills
  • Cash Handling

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Sales Associate

La Nueva Era
12.2023 - 08.2024

Bartender

Offroad Bar
01.2022 - Current

Volunteer

01.2021 - Current

High School Diploma -

Legacy Senior High School
Jansen Nigel Morales Rodríguez