Jashira Acevedo Cardona
San Lorenzo
Summary
Dedicated professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
English Teacher
Caguas Private School
08.2018 - Current
- Developed innovative lesson plans to engage students in English language learning.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Supported student skill development in alignment with personal and academic goals.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared comprehensive English curriculum for multiple classes.
Office Administrator
Condominio Estancias Del Rey
11.2017 - 07.2018
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Managed reception and lobby area, greeted visitors and responded to requests for information. Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
Administrative Assistant
Energetix America LLC
08.2012 - 09.2017
- With years of successful experience in customer service and support with recognized strengths in account maintenance, problem solving and trouble- shooting.
- Can execute appointment management, writing corporate emails, and bookkeeping while meeting deadlines.
- Created and maintained spreadsheets and developed administrative and logistical reports. Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supervisor
Starbucks Coffee Company
08.2007 - 08.2012
- Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
- Established and enforced clear goals to keep all employees on same level and working collaboratively.
- Executed new training initiative to improve skills and develop leaders from within. Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Education
Associates Degree - Human Resources
University of Ana G. Mendez
Caguas 04.2022
Bachelor - English as a Second Language
Universidad Ana G. Mendez
Gurabo P.RSkills
- Customer Service, Marketing, PR,
- Problem solving
- Employee training and development
- QuickBooks expert
- Data entry
- Meeting planning
- Advanced MS Office Suite knowledge
- Inventory control
- Multitasking and prioritization
- Staff training and development
- Office Administration
- Travel Coordination
- Appointment Scheduling
Languages
Spanish
Native language
English
Proficient
C2
Timeline
English Teacher
Caguas Private School
08.2018 - Current
Office Administrator
Condominio Estancias Del Rey
11.2017 - 07.2018
Administrative Assistant
Energetix America LLC
08.2012 - 09.2017
Supervisor
Starbucks Coffee Company
08.2007 - 08.2012
Associates Degree - Human Resources
University of Ana G. Mendez
Bachelor - English as a Second Language
Universidad Ana G. Mendez
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