Jason M. Menéndez
TOA BAJA
Summary
Vast knowledge in business, sales, communications, marketing and customer experience. A strong goals and objectives oriented individual, team player and drive to obtain results. Excellent analytical, oral, presentation and written skills.
Overview
16
16
years of professional experience
Work History
Store Manager
Vans, VF Corp
San Juan
11.2022 - Current
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Prepared monthly reports on sales figures, expenses, profits.
- Trained and mentored associates to teach daily tasks and procedures.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Store Manager
Zumiez
Carolina
09.2019 - 11.2022
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Trained and mentored associates to teach daily tasks and procedures.
Assistant Manager
Hot topic Inc
Bayamon
01.2015 - 08.2019
- Direct and lead the store to achieve objectives with regards to sales, profit and team staffing
- Ensure proper training and development of Sales Associates utilizing company training resources
- Understand, comply and educate store team members on company policies and procedures
- Assist in managing store shrink within the company guidelines and shrink goals
- Represent the store to the internal and external contacts
- Provide assistance to the store manager
- Implement of company visual standards and ensure store is merchandised using planogram as guide
- One of the Top performers on sales and credit card applications region wise.
Outreach Specialist
Path Stone Corp
Ponce
- Health Education for Farm workers in Puerto Rico and Workforce Development
- Design and evaluate training workshops about Diabetes, HIV/AIDS and Domestic Violence
- Recruit and train members of the communities as volunteers to serve as counselors inside the communities
- Coordinate and develop health fairs inside the communities
- Coordinate and attend referrals to specific participants needs
- Develop and arrange collaborative agreements with similar programs.
- Case management and analyzing
Business Marketing Advisor
OPDH Inc
- Function as a consultant for small business and new entrepreneurs
- Discussed and assessed business plans with clients
- Create and develop corporate image for small business
- Develop creative publicity instruments for small business
- Follow up new business trends and marketing strategies
- Analyzed problems in business areas and fields to advise and provide solution
- Design and evaluate training workshops with multimedia content
- Develop a system of monitoring to give follow-up to the participants.
Multimedia Journalist/ Producer
Americorps Vista
San Juan
01.2008 - 01.2009
- Prensa Comunitaria
- Producer and host for radio talk show
- Write and create articles for printed and online newspaper for the organization
- Production crew member assisting in the recording of short films
- Design and evaluate training workshops with multimedia content
- Developer of volunteers for Prensa Comunitaria as a facilitator and organizer
- Recruit members of the communities to serve as counselors inside the communities
- Develop a system of monitoring to give follow-up to the volunteers
- Coordinate calendars for the community leaders.
Education
Bachelor of Science - Science of Communications
Interamerican University
Bayamon, Puerto Rico01.2008
Skills
- Verbal and Written Communication
- Inventory Management
- Sales Strategies
- Staff Supervision
- Recruiting and Hiring
- Store Merchandising
- Team Building and Leadership
- Payroll Management
- Employee Supervision and Motivation
- Operations Oversight
- Records Organization and Management
- Assistance Program Knowledge
- Effective Customer Communication
- Community Outreach
- People Skills
- Critical Thinking
- Detail-Oriented
- Media Operations Understanding
- Story Development Skill
- Talent Recruitment
Languages
Languages
Spanish
First Language
English
Advanced
C1
Accomplishments
2020 Zumiez District Rookie Store Manager of The Year
Timeline
Store Manager
Vans, VF Corp
11.2022 - Current
Store Manager
Zumiez
09.2019 - 11.2022
Assistant Manager
Hot topic Inc
01.2015 - 08.2019
Multimedia Journalist/ Producer
Americorps Vista
01.2008 - 01.2009
Outreach Specialist
Path Stone Corp
Business Marketing Advisor
OPDH Inc
Bachelor of Science - Science of Communications
Interamerican University