JAVIER GARCÍA FLORES
Mayagüez
Summary
Experience in human relations with both internal and external staff to complete assignments in a timely and effective manner. Competent in adapting quickly in changing environments. Skilled in responding to and prioritizing various competing and time-sensitive activities while maintaining high quality and accuracy work standards. Adept at identifying and evaluating options and approaches to problem solving. Dedication, commitment, and loyalty to the institution. Interested in a position where he/she can contribute experience, skills, and abilities to the attainment of the institution's goals, and continue professional development.
Overview
5
5
years of professional experience
Work History
Prevention Services Facilitator, TURN OFF VAPE
Mental Health and Addiction ServicesAdministration
2023.07 - Current
- As an educator in prevention of the use of electronic cigarettes, I led educational sessions in the western area of
Mayagüez, addressing the harms and consequences associated with the use of these devices among young people, adults, teachers and caregivers from different schools. - I traveled to eight municipalities offering guidance and workshops on the risks of consuming these products associated with tobacco, specifically electronic cigarettes. In addition to the educational sessions, I prepared detailed reports on the impact and effectiveness of our interventions in the community.
Assistant Secretary To Hon. Thomas Rivera Schatz
Senate of Puerto Rico
2021.06 - 2022.08
- Performed assigned tasks, produced work plans, statistics, and achieved established goals
- Coordinated and made visits to different offices to deliver documents
- Supported graduation and recognition activities.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Secretary Of Rep. Jorge Navarro Suárez
House of Representatives of Puerto Rico
2020.06 - 2020.08
- Produced work plans, support, coordination and visits to different offices for the delivery of documents.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Receptionist Assistant
District Office, Rep. Jorge Navarro Suárez
2019.06 - 2019.08
- Direct attention to the public and management of requested assistance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor of Science - Civil Engineering
Universidad De Puerto Rico, Recinto Mayagüez
Mayagüez, Puerto Rico05.2029
Skills
- Managing
- Team work
- Organizing
- Customer service
- Analytical thinking
- Strategic planning
- Multitasking
- Employee relations
- Attention to detail
- Making decisions
- Working under pressure with quality results
- Problem solving
- Collaborating and building teams
- Resilient and Innovative
- Effective communication skills
- SpeakerOrador
- Problem-Solving
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
Affiliations
- Associated General Contractors AGC-UPRM Chapter, Member
- American Society of Civil Engineers ASCE-UPRM Chapter, Member
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Prevention Services Facilitator, TURN OFF VAPE
Mental Health and Addiction ServicesAdministration
2023.07 - Current
Assistant Secretary To Hon. Thomas Rivera Schatz
Senate of Puerto Rico
2021.06 - 2022.08
Assistant Secretary Of Rep. Jorge Navarro Suárez
House of Representatives of Puerto Rico
2020.06 - 2020.08
Receptionist Assistant
District Office, Rep. Jorge Navarro Suárez
2019.06 - 2019.08
Bachelor of Science - Civil Engineering
Universidad De Puerto Rico, Recinto Mayagüez
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