Javish J. Figueroa
Carolina
Summary
Results-oriented professional with expertise in leading multidisciplinary teams and strategic budget planning. Proficient in innovative financial management and advanced analytics, enhancing profitability and operational efficiency. Dedicated to developing high-performance teams and fostering a culture of continuous improvement.
Overview
4
4
years of professional experience
Work History
Gerencian y Finanzas
Enterprise Holdings
11.2023 - Current
- Increased customer satisfaction through effective service strategies at Wendy's.
- Enhanced financial analysis skills during internship, supporting enterprise decision-making.
- Streamlined processes, resulting in improved operational efficiency in customer service management.
- Developed accurate budgets and forecasts, ensuring financial accountability and planning success.
- Led diverse teams, reducing turnover by empowering and motivating team members.
- Fluent in English and Spanish, facilitating international collaboration and communication.
Crew Member
Wendy's
09.2022 - 11.2023
- Enhanced customer satisfaction by efficiently processing orders and addressing inquiries.
- Ensured compliance with health standards through organized and clean workstations.
- Streamlined daily operations by collaborating effectively with team members.
- Trained new crew members to improve service quality and operational efficiency.
- Boosted service speed during peak hours, significantly improving overall efficiency.
- Resolved customer complaints promptly, resulting in positive experiences and repeat business.
Merchandise Stocker
Coca-Cola
08.2021 - 09.2022
- Ensured optimal product availability through efficient stocking practices.
- Organized inventory according to safety protocols and company standards.
- Enhanced team workflow, maintaining consistent stock levels and product presentation.
- Reduced waste by conducting regular inventory audits and identifying discrepancies.
- Trained new staff on stocking procedures to boost efficiency and safety compliance.
- Uphold visual merchandising standards by routinely checking item placements and pricing.
- Maintained a safe work environment by strictly following safety guidelines during stocking.
- Adapted to new product lines seamlessly, minimizing disruption to customer experiences.
Education
Bachillerato en Administración de Empresas - Con Concentración en Finanzas
Universidad de Puerto Rico
Carolina, Puerto Rico12.2024
Skills
- Conocimiento en los sistemas operativos tradicionales como Word, Excell, Power Point etc
- Conocimiento Avanzado en tecnología
- Bilingüe
- Habilidad de manejar dinero
- Actividades
- Soy deportista, juego videojuegos, invierto en bolsas de valores y criptomonedas
- Hombre trabajador
- Finanzas
- Estrategia
- Negociación
- Planificación
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Gerencian y Finanzas
Enterprise Holdings
11.2023 - Current
Crew Member
Wendy's
09.2022 - 11.2023
Merchandise Stocker
Coca-Cola
08.2021 - 09.2022
Bachillerato en Administración de Empresas - Con Concentración en Finanzas
Universidad de Puerto Rico