Summary
Overview
Work History
Education
Skills
Certification
Labor Comunitaria y Misiones Comunitarias
Timeline
Generic

Jazmin Fontanillas Rodriguez

San Juan

Summary

Detail-oriented Secretary with a strong background in administrative support across various office environments. Skilled in schedule management, correspondence handling, and record maintenance. Focused on optimizing workflows and improving organizational communication to enhance team dynamics and operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Asistente Administrativo

Un Ministerio Sanador Inc.
San Juan
06.2011 - Current
  • Coordinated scheduling and appointment management for client consultations, improving service delivery efficiency.
  • Streamlined interdepartmental communication, ensuring seamless operational workflows.
  • Developed office administrative procedures to optimize workflow efficiency and productivity.
  • Trained new staff on office protocols and software systems for effective integration.
  • Managed inventory of office supplies and equipment procurement, supporting operational readiness.
  • Processed invoices for payment using accounting software applications, ensuring timely financial operations.
  • Organized and maintained filing systems for physical and electronic documents, ensuring confidentiality.
  • Provided comprehensive administrative support to executive team, including managing calendars and scheduling meetings.

Centro de Redacción de la Univ. Interamericana

Secretaria
San Juan
02.2009 - 02.2012
  • Executed daily responsibilities with accuracy and efficiency.
  • Engaged customers through effective interpersonal communication skills.
  • Provided support and guidance to colleagues, fostering collaboration.

Maintained a pleasant work environment through strong communication abilities.

Periódico El Nuevo Día

Asistente de ventas
San Juan
06.2009 - 10.2009

Promoted high customer satisfaction through efficient problem resolution and friendly service.

Identified customer needs quickly to improve service quality.

  • Assisted with customer inquiries and provided solutions to improve overall satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed accurate data entry while keeping organized records for efficient information retrieval.
  • Executed promotional sales strategies that enhanced engagement and drove customer interest.
  • Worked effectively with diverse coworkers to accomplish goals and address product-related issues.

Education

Bachelor of Science -

Universidad Ana G Méndez
San Juan
05-2025

High School Diploma -

Praci Puerto Rico Advancement College Inc.
Bayamon
12-2010

Skills

  • Office administration
  • Project management
  • Schedule coordination
  • Travel coordination
  • Document preparation
  • Inventory management
  • Email management
  • Calendar management
  • Data entry
  • Microsoft Office proficiency
  • Customer support
  • Problem resolution
  • Prioritization
  • Team collaboration
  • Strategic planning
  • Effective communication
  • Social media
  • Office supply management

Certification

Micro Certificación Manejo de Conflicto

Labor Comunitaria y Misiones Comunitarias

Participación en misiones comunitarias en Venezuela y República Dominicana, brindando apoyo en clínicas de salud dirigidas a poblaciones vulnerables, incluyendo la entrega de medicamentos, artículos de primera necesidad, ropa, calzado y alimentos. Colaboración en iniciativas de ayuda humanitaria tras desastres naturales en Puerto Rico, incluyendo la distribución de provisiones a comunidades afectadas por el huracán María. Apoyo en labores de recuperación comunitaria, incluyendo apertura de caminos y limpieza de áreas afectadas tras el huracán, facilitando el acceso a comunidades impactadas. Participación en esfuerzos de asistencia en la región sur de Puerto Rico tras los terremotos, llevando suministros esenciales a personas en situación de vulnerabilidad. Colaboración en el Hospital Centro Médico mediante la entrega de artículos de higiene y primera necesidad a pacientes y acompañantes, promoviendo condiciones dignas de cuidado. Apoyo en clínicas de vacunación durante la pandemia de COVID-19, especialmente dirigidas a adultos mayores y poblaciones de alto riesgo. Experiencia en contacto directo con comunidades en condiciones de vulnerabilidad social, económica y de salud, fortaleciendo habilidades de empatía, servicio y compromiso comunitario.

Timeline

Asistente Administrativo

Un Ministerio Sanador Inc.
06.2011 - Current

Periódico El Nuevo Día

Asistente de ventas
06.2009 - 10.2009

Centro de Redacción de la Univ. Interamericana

Secretaria
02.2009 - 02.2012

Bachelor of Science -

Universidad Ana G Méndez

High School Diploma -

Praci Puerto Rico Advancement College Inc.
Jazmin Fontanillas Rodriguez